2. Use the SEARCH blank or ORDER QUANTITY to find the issue order.
3. After you located the issue order then click “Dispute”
4. Select the Dispute Type from one of the eight.
5. Select the Expected Operation from one of two.
6. Upload screenshot of buyer complains (email address included) and images of the parcel and leave a message for us to review it.
7. After your issue order submitted, go AS Service Center and click View
8. You will know how we deal with the dispute on this popup window.
9. If both you and CJ agreed with a refund, the amount will be deposited to your wallet so you can use it to pay for next drop shipping orders.
10. Here you can check all the balance you have, and you can charge it for benefits if you like.
Here is also a tutorial video for you: