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How to Use CJ Supplier System?

A piece of good news for you! We have launched a new supplier system in CJ APP which only charges shipping fees and commission. When you have products with a stable supply channel and want to have long-term cooperation with us, you can ship them to the CJ warehouse. CJ will help you to sell the inventory with hundreds of thousand retailers in the world. CJ can help you sell the products worldwide.

How do these steps work in CJDropshipping?

Chapter 1 – Logging in to the Supplier Platform System

1.1 Enter the website address.

Click the register button after opening the web page.

The registration page will pop up, please fill in the user name, country, email, and password. Check the Agree to Supplier Agreement and click “Next” (required fields with *).

1.2 Additional Info

After entering the information page, select enterprise or individual.

Fill in the company name, legal entity and legal entity phone number.

Then upload the photo of the legal person ID and business license. Click the “Submit” button.

1.3 Review

After clicking the “submit audit” button, the system will show that the audit has been submitted successfully. The audit result will be sent to the mailbox filled by the user. Please check the email in time.

Chapter 2 – Product

1.1 Add product

First, please select a catalog for the product.

1.2 Add product details.

You can fill in this information based on your product details.

1.3 Add pictures. URL and local image are available.

1.4 Batch editing

In the upper right corner, select product variable information such as color, size, etc.

Click the “+” button in the lower-left corner to add variants (add a variable attribute in the batch editor before this step).

Click “volume set” batch to set product attributes, such as weight, price, length, width, etc. You could select one or more variants in this step.

1.5 Chinese name: At least three keywords need to be filled in.

After the above information is submitted, the product will become the state of pending approval, and will only be put on shelves after passing the approval.

Click “submit”: The product is under review. You could leave us a message if you have any special requests.

2.1 Product List

After the product is submitted, the status is “reviewing”, you can view the status of submitted products here.

Chapter 3 – Logistics

1.1 Transportation Payment

The transportation payment management module can check the payment status, which is divided into three states: “To be paid”, “Reviewing” and “The approved”.

To be paid: After receiving the package, CJ staff will calculate the final freight and give the bill.

Reviewing: Paid order reviewing.

The approved: The approved order will be sent to the warehouse in Thailand as soon as possible.

2.1 Shipping Request

Select the corresponding warehouse and Click the “initiate package request” button.

To complete the package information, click “Browse the goods” to select the products uploaded to the list before.

After the selection is completed, fill in the origin of the package and choose whether CJ is required to fulfill the shipment for the user. If yes, the package should be sent to the CJ YIWU warehouse first.  (address: F2, BUILDING 8, NO.89, SIYUAN ROAD, NIANSANLI STREET, YIWU, JINHUA, ZHEJIANG PROVINCE 322000 CHINA).PS: If the packaging is damaged, an additional packaging fee will be charged.

If not, the user will deliver the package to the CJ Thailand warehouse by himself, and the warehouse will be prepared for receiving it.

When the selection is complete, click the”submit” button.

After submission, click “transportation request management”, the supplier can query the package number (generated by the system), click “batch download”, print the PDF file of this batch number, and paste it on each product. If there is no labeling CJ will label the goods and charge a labeling service fee.

Click “Enter the tracking number” (PS: only click “batch download” and the “Enter the tracking number” button will pop up) to fill in the name of the logistics company, the tracking number and the delivery time.

3.1 Transportation

In this module, you can check the logistics information of the package, “to be received” and “received”.

To be received: the goods are still in transit.

Received: the warehouse has received the goods.

Chapter 4 – Inventory

1.1 Record

Click to search item inventory records.

2.1 Inventory list

You can search the inventory of the goods by SKU. Click “+” to see details of the child SKU.

Chapter 5 – Financial

1.1 Wallet

The Financial is divided into four sections: current wallet balance, amount of withdrawn, withdrawn amount and frozen amount.

Current wallet balance: total-amount withdrawn-frozen amount

Amount of withdrawal: the amount of draw money

Withdrawal amount: the total amount withdrawn

Frozen amount: It includes the frozen amount of the order and the frozen amount of the account.

Click “withdrawal” to withdraw the amount in the account, and click “withdrawal record” to view the withdrawal record.

2.1 Income

In revenue management, the supplier can view the total amount, commission amount, actual total amount of revenue, sales statistics and sales details.

3.1 Check

The supplier could choose the date to the export bill, or enter the payment serial number to search for the bill.

Chapter 6 – Customer Service

1.1 Click to chat with customer service staff online and you could set quick replies for an efficient chat.

Chapter 7 – Choose Template


1.1 Suppliers can set their own logo and banner here.

 Firstly, choose a PC or a mobile template. Then select the store connected with CJ. Upload store logo and store banner to set your personalized store.

That’s all about the common issues of CJ Supplier System. If you have any other questions when you operate the system, don’t hesitate to contact us. We look forward to cooperating with you and to help your overseas business more prosperous. We will keep updating our system to meet your future needs.

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