We would like to help your business grow, and we will be responsible for each dropshipping order from CJ.
1. Partire “DropShipping Center”>> “DropShipping Orders” >>Processing, Processed, Completed (These three sections are available to open dispute)
2. Utilizzare il RICERCA blank to find the issue order.
3. After you located the issue order then click the number of different status and click "Controversia".
4. Seleziona il “Dispute Type”.
5. Seleziona un “Expected Operation”.
6. Upload screenshot of buyer complaints (email address is A MUST) and images of the parcel. Also, leave us a message for review. Then, “Confirm” esso.
7. After your issue order is submitted, go to “AS Service Center” e fare clic su “View”.
8. You will see the process on this popup window.
9. You can “Agree” our refund on the dispute page once we CJ agree the refund. And it will be deposited in your wallet and can be used to pay for other drop shipping orders.
10. Qui puoi controllare tutto il saldo che hai e, se lo desideri, puoi addebitarlo per i benefici.
Ecco anche un video tutorial per te: