Cum să deschideți o dispută în aplicația CJ？

We would like to help your business grow, and we will be responsible for each dropshipping order from CJ.

1. Du-te “DropShipping Center”>> “DropShipping Orders” >>Processing, Processed, Completed (These three sections are available to open dispute)

2. Folosește Căutare blank to find the issue order.

3. After you located the issue order then click the number of different status and click "Disputa".

4. Selectați “Dispute Type”.

5. Alege o “Expected Operation”.

6. Upload screenshot of buyer complaints (email address is A MUST) and images of the parcel. Also, leave us a message for review. Then, “Confirm” aceasta.

7. After your issue order is submitted, go to “AS Service Center” și faceți clic “View”.

8. You will see the process on this popup window.

9. You can “Agree” our refund on the dispute page once we CJ agree the refund. And it will be deposited in your wallet and can be used to pay for other drop shipping orders.

10. Aici puteți verifica tot soldul pe care îl aveți și îl puteți percepe pentru beneficii dacă doriți.

Iată și un videoclip pentru tine: