Basically, we don't charge any fees for using our platform, including store authorization, product listing, or order synchronization. For other add-on services, we will charge fees accordingly. Here is a list of fees that we charge and don't.
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101、How much do you charge?
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102、How to make CJ become my supplier?
1. Go to Authorization and create a connection between your store and CJ.
2. List products from CJ to your store or connect your store products with CJ's.
3. Go to Imported Orders and sync orders from your store and pay, then we will fulfill them for you.
For more details, please check this tutorial.
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103、How to use CJ's Print on Demand service?
There are two different ways to use our POD service:
1. Allow your customers to design the POD products. Please find POD products first, and click the button List to post the product to your store.
Note: only Shopify stores are available to the above function.
For more details, please find: How to use CJ's POD feature?
2. Design the products yourself: go to My CJ > Print on Demand and click Design and save it. Then, find it in Design Myself
and list it.For more details, please find: How does buyer Use CJ's Print on Demand Feature? -
104、How do I start dropshipping?
To start dropshipping, you may need:
1. Find a niche; 2. Choose a supplier; 3. Create a store; 4. Start marketing.
What CJ can offer you:
1. Mentors;
2. Find tutorials in Help Center
3. To get online assistance, click hereto talk to CJ agents.
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105、Why did I only receive a refund for shipping but not for the product?
There are two possible reasons:
1. You've deducted your product inventory in the order. If so, the product fee will not be refunded and will be returned to your private inventory automatically.
2. The product is returned to our warehouse due to a failed delivery to you.
To get online assistance, click
to talk to CJ agents. -
106、What platforms can be linked with CJ?
CJ is curently compatible with Shopify /eBay /WooCommerce /Etsy /Squarespace /ShopLazza /ShipStation /Magento/PrestaShop/Wix/Bigcommcerce/API (for personal websites).
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107、How can I post a sourcing request?
Go to Sourcing > Post Sourcing Request > Select Individual Product/Store Existing Products.
Fill in the required information, please be reminded that the target price is the price you are willing to pay - your product cost.
Find more details here: How to Post a Sourcing Request to CJ?
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108、I would like to have a personal agent.
An agent will be providing online support to you when you enter our chatroom. Please click this button
on the left side to reach our agents. For those who already have personal agents, you can find the contact of your agent on your profile page.
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109、Can I resell your products in my store?
Yes.
1. You could list them to your store
and your orders can be synced to CJ for fulfillment.2. If you don't have a store, you could also download the product images and place orders in CJ directly.
If CJ fails to meet your requirements about product variety, you could submit a sourcing request to us, and we'll source the product for you within 48 hours.
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110、How to connect my WooCommerce store to CJ?
To connect your WooCommerce store, please go to the Dashboard of your store and click Woocommerce - Setting - Advanced - Rest API - Add Key to fill in the information on the CJ authorization page.
Find the tutorial here for more details.
If you have any problems with authorization or listing, please find: possible solutions
To get online assistance, click here to talk to CJ agents.
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