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Because of many reasons, your buyers might need to return the orders to CJ. Most of the time we do not know the order belongs to which customer or buyer and what products inside when we received it. That will make CJ confused! In order to solve this issue, you need to follow the following steps so we will know who return the orders and what is inside and return reasons.
- Go to AS service center on CJ and click the return button to enter return page.
- Go to “setting” to complete the store link and store image, which makes your customer know who you are.
- Sending the return link to the customer and let him enter the form. After we received the returning package, we will notify you about the returns.