Connecting ShipStation to CJdropshipping lets you automate order fulfillment for platforms like Amazon and other channels that CJ does not directly integrate with, through CJ as an ERP Platform integration.
Note: ShipStation connects to CJ as an ERP Platform integration, mainly for platforms like Amazon and other channels that CJ does not directly integrate with. If you only sell on Shopify or WooCommerce, authorize those platforms directly instead.
Step 1Key PointAPI Settings Access
Log in to your ShipStation account at shipstation.com (the account email must be verified). Go to Settings (gear icon) → Account → API Settings. Under API Keys, keep Select API Version as V1 API, then click Generate API Key.
1Select API Version: V1 API— Keep the version as V1 API (CJ uses the V1 API Key/Secret pair)
2Generate API Key— Click to start generating the API Key
Step 2Key PointAPI Key Generation
Choose a key expiration (e.g. 12 months) and click Generate. ShipStation verifies your identity — enter your password, then the 6-digit code sent to your account email. An API Key Created dialog then shows your API Key and Secret Key. Copy both immediately — they are shown only once and cannot be retrieved later.
1API Key— Paste into CJ's API Key field
2Secret Key— Paste into CJ's API Secret field — shown only once
Step 3Key PointApp Installation
Log in to CJ Dropshipping. In the left sidebar, go to Apps → Install App to open the App Store. Scroll to the ERP Platform section, find Shipstation, and click its install icon. A green check mark means it is installed, and ShipStation now appears in the sidebar under Apps.
Tip: If ShipStation already appears in your left sidebar under Apps, it has been installed previously. You can skip this step and go directly to Step 4 to connect your store.
1Shipstation (ERP Platform) — install— Click the install icon on the Shipstation card under ERP Platform
Step 4Key PointStore List Page
In the left sidebar, click Apps → ShipStation. If no stores are connected yet, you'll see an empty page — click the Add Store button.
1Add Store— Click to open the Add Store dialog
Step 6Key PointConnection Confirmation
After authorizing, your store appears in the Store List with Token Verification Results: Authorized and Store Status: Activated. The connection is complete. Contact a CJ agent in the chatroom for any further order-bridging settings.
1Token Verification: Authorized— Credential verified successfully
2Store Status: Activated— ShipStation connection is active
Related Questions
QWhen should I use ShipStation with CJ?
ShipStation is connected to CJ as an ERP Platform integration and is primarily used for platforms like Amazon and other channels that CJ does not directly integrate with. If you only sell on Shopify or WooCommerce, authorize those platforms directly instead.
QWhere do I get my ShipStation API Key and API Secret?
In ShipStation, go to Settings (gear icon) → Account → API Settings, keep Select API Version as V1 API, and click Generate API Key. ShipStation requires your account email to be verified, then asks for your password and a 6-digit email code. The API Key and Secret Key are then shown once — copy both immediately.
QWhat do I enter to connect ShipStation in CJ?
ShipStation must first be installed from Apps → Install App → ERP Platform → Shipstation. Then in Apps → ShipStation → Add Store, the form only asks for API Key and API Secret (there is no Store Name field; Store Type is fixed as Shipstation). Paste both values and click Authorize.
QMy ShipStation authorization failed. What should I check?
Make sure the API Key and Secret Key were copied exactly with no extra spaces, that the API Key went into the API Key field and Secret Key into the API Secret field, and that the key has not expired or been revoked in ShipStation. After a successful authorization, contact a CJ agent in the chatroom to complete the order-bridging setup.
