Managing fulfillment efficiently is crucial for Temu sellers, as Temu enforces strict delivery time requirements. To meet these standards, CJdropshipping provides an option to connect your Temu store with CJ warehouses in the U.S. region and process Temu platform shipping labels directly.

This tutorial will guide you step by step through:

• Setting up logistics and warehouse connections;
• Configuring inventory sync rules;
• Understanding listing changes;
• Processing orders with or without purchased shipping labels.

By following this guide, you can ensure that your inventory, shipping labels, and fulfillment are properly synchronized between CJ and Temu, helping you run your store smoothly and avoid order or inventory mismatches.

1. Store Basic Settings

1.1 Store Logistics Settings

Link: Temu US Local Store Authorization>>

Similar to the semi-managed Temu platform, CJ adds an option to enable platform logistics: Yes/No

• Select “Yes”:
  After orders are pulled from the store (self-selected logistics orders), they will default to platform logistics mode. The system will automatically match Temu’s logistics options, and during payment, the system will process the shipping label by purchasing the label through the platform.

• Select “No”:
  After orders are pulled, they will default to CJ logistics (self-selected logistics mode). During payment, the system will not purchase the platform label. Later, in the printing stage, the shipping label will be processed through CJ’s freight forwarding interface.

1.2 Add a Store-Specific Logistics Brand Configuration

• If you specify brands (e.g., USPS, FedEx), then when CJ fetches the platform logistics, only these brands will be available. Even if other logistics are supported by the warehouse, only the selected brands can be used.

• If no brand is specified, the warehouse-supported logistics list will be used by default.

• A link is provided on the page to view which logistics brands each warehouse supports.

2. Store Inventory Sync Settings

Link: Temu US Local Inventory Sync>>

2.1 CJ Warehouse Information

Inventory sync settings are the same as Temu semi-managed store setup. CJ adds 10 U.S. warehouses and supplier warehouses. Customers can view the warehouse information and add the corresponding warehouse in the Temu seller backend.

2.2 Supplier Warehouse Information

Supplier warehouse information can also be checked, as shown in the settings.

2.3 Adding Warehouses in Temu Backend

In Temu’s seller backend: Temu Shipping Settings>>

• Add a warehouse with the type Self-Owned Warehouse.

2.4 Connect Store Warehouses with CJ Warehouses

After creating the warehouse in Temu, return to CJ to sync and associate warehouses.

1. Click Sync Warehouse at the top of the CJ page to fetch warehouse info from Temu.

2. Map CJ warehouses to Temu warehouses one-to-one and save.

3. Once saved, inventory sync will follow the associated warehouse mapping.

Important change in logic:

• Before platform logistics goes live, inventory sync is based on all U.S. warehouse stock.

• After platform logistics is enabled, inventory sync follows the associated warehouse only.

2.5 Important Note

If the warehouse connection is incomplete:

• Only inventory from connected warehouses will sync to Temu.

• Unconnected warehouse inventory will not sync, which may cause under-displayed stock in your Temu store.

3. Listing-Related Changes

3.1 Store Listings

• If warehouses are not associated, pulled inventory = 0, and listings will publish with 0 stock.

• If warehouses are connected, the system will sum the stock of associated warehouses and display the total for listing.

4. Order Fulfillment Changes

4.1 Orders with Purchased Shipping Labels in Temu (Pre-purchased Platform Logistics Orders)

• Order Status:

• Orders are imported as PK orders, with “Store Platform Logistics” displayed under the logistics option. (This means the shipping label has already been purchased in the Temu backend, and the order can only be fulfilled using platform logistics options.)

  • For CJ warehouses: logistics option = Temu-US

  • For supplier warehouses: logistics option = Store Platform Logistics

• Warehouse Not Connected Warning:

• If a warehouse used for purchased labels in Temu is not connected to a CJ warehouse, the system will return an error.

• Important Note:

• If you choose to purchase shipping labels in the Temu backend, do not select the current day as the shipping date. If you do, once the label is purchased, the order will be marked as shipped in Temu and cannot be imported into CJ.

4.2 Orders Without Purchased Shipping Labels in Temu (Self-Selected Logistics Orders)

• Platform Logistics Option Marking:

If platform logistics is enabled, orders pulled into CJ will default to Platform Logistics.

• For CJ warehouse shipments: logistics option = Temu-US

• For supplier self-shipped items: logistics option = Store Platform Logistics

When the Platform Logistics option is chosen and payment is made, the system will automatically communicate with Temu to obtain package details and shipping label information for fulfillment.

• Switching Logistics Per Order:

For each order, users can freely change the logistics option to another available method (e.g., other CJ logistics).