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  • 1、What is the packaging like for each order?

    Normally, we pack products into envelope bags containing air bulbs. We also use paper boxes or cartoons for some special products. 

    Customized packing is available for your own design. For more details, please check the tutorial

  • 2、What about the tax and why do you put a lower value on a package?

    First of all, everything shipping from one country to another country has to declare the value.

    Every country has different taxing standards. The price of the package is lower than the real price in order to avoid the tax effectively. For example, the price of the Customs Declaration showed above is $2.10, but it is far lower than the actual price. 

  • 3、Can your packages not show Chinese information, "Made in China", or "Ship from China'?

    There's only one way to avoid the Chinese information on the packages -- shipping from our overseas warehouses (US warehouses, Poland warehouse). Any packages shipped from China need to show origin place on custom labels during custom clearance.

  • 4、Can I add my logo to products and packaging?

    You can design your personalized product using our design tools- laser color printing and Laser Engraving. Most importantly, no minimum order requirements--you can order even one product. Know more related information about adding your logo on products.   

  • 5、Do you have a MOQ for POD products?

    We have no MOQ for most POD products. And you can print a logo on your product even you place only one order. Besides, your agent can help you get a discount if you have bulk or regular orders.

  • 6、Can I get a sample of custom packaging?

    There are two ways to get a sample:

    1. Contact your agent to get the quotation > pay for the package > Wait for the arrival and printing > Your agent sends you the picture;

    2. Design the package > Purchase the package > Package connection > Wait for the package to arrive at our warehouses > Add the order into the cart and pay for the order.

  • 7、What's the quotation for custom packaging?

    The quotations for the existing packages can be found on the custom packaging page. Please be reminded that the printing cost is included in the price.
    If you want to place a bulk order for packages or check the real picture, please contact your agent or our customer support.

  • 8、Can I get a better offer or discount if I have long term cooperation?

    Sure, we would like to offer you a discount if you have a large quantity or amount of dropshipping order.

    You can contact your agent for it.  

  • 9、Can I import CJ products to my store?

    Currently, we have integrated with Shopify, WooCommerce, eBay, Bigcommerce, Wix, PrestaShop, ShopLazza, Magento, AllValue, and Shipstation. If your store is one of them and authorized to CJ, you can LIST products to your store easily.

    If you don't have one of the stores mentioned above, you can also save the product images and upload them to your store and then place manual or Excel orders to us.

  • 10、What are the addresses of CJ warehouses?

    You can go to My CJ > Products > Service ProductsProducts and move your cursor to the icon of the warehouse to find the addresses.