-
All the Possible Fees to Work with CJ
CJ is an all-in-one dropshipping solution provider, who is devoted to offering a solution for store owners. Basically, we don't charge any fees for our general services like store authorization, product listing, or order synchronization. For other add-on services, we will charge fees to some extent. Here is a list of fees that we charge and don't charge. Free of Charge: 1. Setup fee/Monthly fee; 2. Sourcing request. It offers a solution when you didn't find the product you want to sell on CJ. We can help source and publish it on CJ for your order fulfillment. 3. Product listing and Store Products. You can import CJ's products to your store by simply filling in your price. It will build a connection between your products and CJ products. 4. Product photos and videos. 5. Product recommendations (report). Our editors will pick the winning products regularly according to product categories or popularity. You can read it or download the file to view. 6. Storage for CJ products. 7. Order synchronization and creation. When the connection of products is made, your orders will be synced to CJ automatically with the products and shipping information. You just need to pay for it and CJ can handle order processing and shipment. If you don't have a store, it's also practical to create an order manually on CJ and fill in the shipping information. It will be delivered to your customers directly. 8. Order tracking and notification. 9. Quality check for products from CJ. 10. Global warehouses. 11. 24/7 customer service. 12. Free courses about dropshipping. What we charge: 1. Your private inventory. 2. Processing fees and warehousing fees for fulfillment service. 3. Request for more sourcing limits. 4. Videos and images shooting service. 5. Custom packaging; 6. IOSS handling fee if you declare with CJ's IOSS. If you have any doubts about these fees, you're welcome to contact us for help. -
How to Start a Dropshipping Business?
Dropshipping is an extremely popular business model for new entrepreneurs, especially Gen Xers and Millennials. It does not need a high financial capacity, cuts operational costs and saves your time. Therefore, you can concentrate on customer acquisitions, sparing stocking, or handling any items you are selling. You can apply the dropshipping model on an e-commerce website where you sell products and purchase them from third-party suppliers and manufacturers. Then they will deal with orders. You can start it by following the steps. 1. Select a niche The selected niche should attract public attention and gain interest from you. If not, it would be difficult to open a market. You may easily feel discouraged because it will take a lot of works until successfully scaling a dropshipping business. Here are some points: Seek attractive profits. Select a niche with valuable products. Whether you sell a $20 item or a $1500 one, the required workload is essentially the same. All you need is to focus on marketing and customer acquisition when running your store. Low shipping costs. Find certain goods which are cheaper in shipping costs. CJ supports free shipping to your customers. It takes the cost as a marketing expense to generate further sales. It is convenient for you that your supplier or manufacturer handles the shipping of products. But it will discourage your customers if the shipping fees are too high. Impulse buyers with disposable income. When focusing on attracting attention to your website, you need to ensure that the selling products should catch their attention. Keep active. Use Google's Keyword Planner and Trends to check some common search terms and make them related to your potential niche. Create your brand. Your dropshipping business will be more valuable if you can rebrand them. You can brand your selected products with customized packages and brands. Sell special things. Pick up something your customers can't find down the street. That way, you will become more attractive to a potential customer. 2. Carry out competitor research Remember, you will compete with other drop shipping operators as well as retail giants, like Walmart and Amazon. There is a common misunderstanding that most look for a product with no competition. That means there is no demand for it. There are many reasons why a product might not have a lot of competition, like high shipping costs, bad suppliers, manufacturing issues, or poor profit margins. Look for products with competition. It shows there are high demands and the business model is sustainable. 3. Secure a supplier Partnering with the wrong suppliers can ruin your business. So please do not rush. Perform due diligence. Most dropshipping suppliers are overseas. So communication is extremely important in terms of response speed and mutual understanding. If you are not 100% confident with them, keep looking. People are using Aliexpress and eBay. But their dropshipping suppliers are experiencing a lot of troubles on the platforms. So most of them are changing to other platforms like CJ Dropshipping. Try to learn from other entrepreneurs' paths in the past. There are plenty of information sources available, from business and tech blogs to this subreddit about dropshipping. It's a popular topic that can help you avoid costly supplier mistakes. 4. Build an e-commerce website The quickest way to launch a website is to use a simple e-commerce platform like Shopify and WooCommerce also available on Etsy, eBay, WED2C, etc. They support a dropshipping business model. You don't need a tech background to get up and running. And you've got a lot of apps to help increase sales. If you have a very limited budget to start your business, you can try the websites which don't need any extra memberships or monthly fees, such as WED2C, which joined in cooperation with CJ presently. It also allows you to share products (including descriptions and images) to Facebook to sell without any extra fees. Even if you have a large budget that would allow you to hire a web design and development company to create a custom solution, it's much wiser to use one of the plug-and-play options, especially at the beginning. Once you are in the developing phase and the revenue starts coming in, you can then explore additional customization of the website. 5. Make a plan for customer acquisition Getting a great product and a website is fantastic. But you don't have a real company without customers wanting to buy. There are many ways to attract potential customers. However, starting a Facebook ad campaign is one of the most successful alternatives. This enables you to bring sales and revenue from the very beginning. And it can lead to rapid scaling. Facebook lets you bring your product directly before a highly targeted audience. This will give you the opportunity to instantly compete with the biggest brands and retailers. If you don't know how to start ad campaigns on Facebook, websites like WED2C can allow you to share products from them directly. You do have to think long-term, and you can also concentrate on search engine optimization and email marketing. From the start, collect emails and set up automatic email sequences providing discounts and special offers. It is an easy way to leverage your existing base of customers and generate revenue without additional spending on advertising and marketing. 6. Analyze and optimize You need to track all the data and metrics available to grow your business. This includes traffic from Google Analytics and conversion pixel data from Facebook if that is your main channel for customer acquisition. By monitoring every single conversion — understanding where the customer came from and what direction they took on your website that finally led to a transaction — you can scale what works and remove what doesn't. Please constantly seek new opportunities and fine-tune current campaigns, allowing you to know when to spend the campaign optimizing or shifting it. Contact us -
How to Use CJ 3PL Fulfillment Service?
3PL Fulfillment service is a kind of CJ fulfillment service that allows you to ship your own products to our warehouse in the US and China or our cooperated overseas warehouses. To ship products to all overseas warehouses, the MOQ is no less than 10pcs for a variant and no less than 100pcs for a total. When you receive orders or create orders on CJ, we can help pack and ship your products for you from our warehouse while we only charge some service fees. Here are the general steps for how to request the service: 1. Go to Service > 3PL Fulfillment service. Add a new service product; 2. Enter product information; 3. Edit the storage quantity and add it to the storage cart to confirm; 4. Select a warehouse to store your products; 5. Download Inbound Barcode; 6. Add tracking number. *Additional Notes for CJ 3PL Shipment 1. Self-Arranged Shipping to Destination Warehouse If you arrange transportation to the destination warehouse yourself, each product must be packed in its own packaging bag with the SKU label attached (as shown in the reference image). Carton Packing Requirements: One carton per single SKU. If multiple SKUs are packed in one carton, proper logistics segregation must be done inside the carton to clearly separate different SKUs. You may take photos of the above steps and send them to your agent for confirmation before shipment. When dispatching the goods, it is strongly recommended to attach a packing list, including but not limited to: Carton number SKU Quantity Tracking number Other relevant information required for inventory verification 2. FW Number & Labeling Requirements For the following warehouses: US Warehouses: Cranbury, Chino, Noblesville, Houston China Warehouse An FW number (click to download) must be attached.Each carton must have its own FW number to facilitate warehouse receiving and inventory verification. For warehouses in other countries: A loading list must be provided to your agent. Wait for the agent to provide the carton marks (box labels). Attach the provided labels to the corresponding outer cartons. Take photos for confirmation before shipment. Failure to follow these procedures may result in: Abnormal handling fees Additional charges Potential loss of goods In such cases, CJ will not assume any responsibility. *There could be three kinds of status for your request. If it is being approved by CJ, it will show in Approved. The other two are Reviewing and Rejected. If CJ is unable to serve your request, then you can find it in Rejected. For products approved by CJ, you can edit the quantity to store in our warehouse and add it to the cart. Select the products/variants and click "Storage". After your request is reviewed successfully, you need to download the inbound barcode and paste it on the product for the package to be shipped to our warehouse. If you don't have the tracking number temporarily, you can enter the information later before your products arrive at our warehouse. Your order will be "Awaiting Storage" after you provide the tracking number. After your products arrive at our warehouse and our staff scan the barcode, your fulfillment request will be completed. So you can check your inventory on Products > My Inventory > 3PL Inventory once your products are stocked in our warehouses. *Dispute Solution Note for 3PL Fulfillment service: CJ will handle the dispute request in terms of the declared value as entered for cases like product damage or missing caused by our side. The maximum dispute price shall be no more than $50 per unit. For more dispute policy for 3PL Fulfillment, please click here to read the whole guide. Contact Us if you meet any problems while using CJ. -
How to Connect Shoplazza to CJ?
CJ has recently finished the integration with one more platform-Shoplazza, by which CJ makes it easier for you to import orders from your Shoplazza shop after authorization. To connect your Shoplazza store with CJ, you need to: 1. Go to My CJ > Apps > Shoplazza; 2. Add Store > Enter store address > Authorize; 3. Log in to your account > Accept the authorization; 4. Check your store authorization. Detailed steps are as follows: 1. Go to My CJ > Apps > Shoplazza. 2. Add Store > Enter store address > Authorize. 3. Log in to your account > Accept the authorization; If you do not log in to your account, then the page will direct you to the login page. Please enter the necessary information to log in and accept the authorization. 4. Check your store authorization. After connecting your store, you could list products from CJ. No need to worry about product storage fees, set yourself free to market better! Contact Us -
How Much Do I Need to Pay to Declare with an IOSS ID?
Before you import orders of EU countries to CJ, you would need to complete the Declaration settings > IOSS settings on our platform. Generally, you should select to declare with CJ's IOSS ID or your own IOSS ID, declare with store order amount or CJ order amount. However, some customers may feel confused about the difference between them. One of the differences is about the charging method. In the following article, we will explain what's the difference between different charging methods. 1. CJ order amount vs. Store order amount; 2. CJ's IOSS ID vs. Your own IOSS ID. CJ Order Amount vs. Store Order Amount a. You can use CJ order amount if you don't have your own IOSS number. 2. With the store order amount, the VAT will be charged on the basis of your store price. CJ's IOSS ID vs. Your Own IOSS ID a. If you choose to declare with your own IOSS ID, there would be no service fee except for product fee, and VAT. Moreover, the VAT would not be collected by CJ. b. If you choose to declare with CJ's IOSS ID, there would be a service fee (VAT*3%). For example, if the VAT of your order is $5, the service fee would be $0.15=$5*3%. Note: After setting a declaration with CJ's IOSS ID, you could view the VAT as well as the service fee while making payments, and the fees can also be viewed in your invoice. Also, CJ's IOSS ID cannot be chosen if your order's total product value is over €150. With any confusion, please feel free to contact us. -
What is IOSS and How to Register?
To provide convenience to cross-border online sales and the importation of low-value consignments, the new VAT e-commerce rules will come into force on 1st July 2021 in the EU. Along with the cancellation of the exemption at the importation of small consignments of a value up to EUR 22, all goods imported in the EU will be subject to VAT. To simplify the declaration and payment of VAT, the Import One Stop Shop (IOSS) has been published. In this article, we will talk about: 1. What is IOSS (Import One Stop Shop)? 2. What are the advantages of IOSS? 3. Which supplies of goods do the IOSS cover? 4. How to register for IOSS? 1. What is IOSS (Import One Stop Shop)? IOSS, also known as “import one-stop shop”, is a new system of new VAT declaration and payment especially for cross-border online sales and importation of goods to the EU. It allows suppliers and electronic interfaces selling imported goods to buyers in the EU to collect, declare and pay the VAT to the tax authorities, instead of making the buyer pay the VAT at the moment the goods are imported into the EU as it was previously the case (for products over 22 EUR). 2. What are the advantages of IOSS? The IOSS facilitates the collection, declaration, and payment of VAT for sellers that are making distance sales of imported goods to buyers in the EU; The IOSS also makes the process easier for the buyer, who is only charged at the time of purchase, and therefore does not face any surprise fees when the goods are delivered; If the seller is not registered in the IOSS, the buyer has to pay the VAT and usually a customs clearance fee charged by the transporter. 3. Which supplies of goods do the IOSS cover? Dispatched or transported from outside of the EU at the time they are sold; Dispatched or transported in consignments with a value not exceeding a total of EUR 150 (low-value goods) even if the order contains more than one item; Not subject to excise duties (typically applied to alcohol or tobacco products). Note: For the sellers who use third-party platforms like eBay/Amazon, etc., the platform will register for IOSS; For independent sites or other electronic interfaces, the sellers need to register on their own. 4. How to register for IOSS? From 1 April 2021, a business can be registered on the IOSS portal of any EU Member State. If businesses are not based in the EU, they will normally need to appoint an EU-established intermediary to fulfill their VAT obligations under IOSS. Note: Important information above all refers to the announcement from ec.europa.eu, kindly find more details about IOSS there. With any uncertainties about your tax obligation, please kindly contact the professional tax consultant. Find details about how to make declaration with IOSS on CJ. Contact us if you need any assistance, CJ will be here to support you. -
How to Set Up a Dropshipping Store Delivery Policy for the Customers?
Dropshipping is one of the most amazing business models that has seen individuals evolving from mere businessmen to ones with notable brands. Gaining some knowledge on setup the delivery time & costs, return & exchange policies are really crucial for dropshipping store owners. Below are five examples of successful dropshipping stores: 1. Clothing Store 2. Accessories Store 3. Cosmetics Store 4. Health&Beauty Store 5. Electronic Accessories & Gadgets Store Example 1: SIR -- Clothing store SIR is bold and beautiful. With its serene photography style, it does a great job of sending a calming message through the store theme. Located in Sydney, Australia, this store steals a place in the list for one of the most striking Shopify stores for clothing. Shipping & Delivery Time and Costs 1. Orders placed before 12 pm AEST Monday - Friday (Sydney, Australia) will be shipped the same day.2. Once your order is dispatched you will receive shipping confirmation, along with tracking details for your order. 3. Orders will be delivered between 8 am–6 pm Monday to Friday. *Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorized person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection center for you to collect. Example 2: Wolf Circus -- accessories store Wolf Circus is a line of demi-fine jewelry thoughtfully designed and hand-made in Vancouver, BC. We're created by, run by, and powered by women -- with pieces for you, whoever you choose to be. Wolf Circus aims to inspire others to embrace their confidence during their daily hustle. Shipping & Delivery Time and Costs1. Please allow up to five days for your parcel to be mailed off. 2. Receive free shipping within Canada on orders over $75 (before taxes) and on orders over $120 within the US.3. Made-to-order items are final sale and have a 30 day turnaround time.4. If one of your items is on the waitlist, your order will not ship until all items are available unless requested otherwise. Returns Any jewelry purchased from wolfcircus.com can be returned within 14 days of receiving your order. Once we receive the item(s) from your order, a refund will be issued to you in the form of store credit. We do not refund shipping costs. All items must be sent back in their original unworn condition, with no signs of wear or damage, and in the original packaging with any tags attached (if the item arrived with tags). To begin your return request, please email hello@wolfcircus.com PLEASE NOTE: Worn, scratched or damaged pieces will not be accepted. Wolf Circus has the right to deny and return any items to sender that do not meet these conditions. We do not offer exchanges. We only offer refunds in the form of store credit. All objects, sale, sample sale, custom, and discounted items are final sale. We do not offer price protection for any orders placed before the start of a sale. We do not accept returns for items purchased through our retailers. Please contact the retailer directly to inquire about their return policy. Example 3: Concrete Minerals -- cosmetics store Founded in 2009, it is an example of creating high-end vegan, cruelty-free cosmetics with a unique twist. Their policy is less and more -- fewer ingredients, more pigment. They're committed to using no parabens or preservatives in any of their products and are also 100% gluten-free. Located in Southern California, they provide free shipping worldwide on all orders $50 and above. Shipping & Delivery Time and Costs 1. Please allow 1-3 business days for order processing (we promise to get you the goods asap). 2. Once shipped, we'll get you over a shipping confirmation including tracking number! 3. Shipping within the United States is a flat-rate of $5, all orders $40+ (before tax) get free shipping worldwide!4. International flat-rate shipping is as follows:- $5.99 for orders up to $27.99- $7.99 for orders $28.00-$39.99- FREE SHIPPING for orders $40.00+*For U.S. shipping: All orders ship via USPS First Class/Priority Mail please allow 2-5 business days for delivery. Rush delivery via USPS Priority Express Mail also available upon request.*For international shipping: Most packages are delivered within 1-2 weeks via local post, however, please allow up to 4 weeks for delivery. All shipments include full tracking and delivery confirmation. *Afterpay service: It allows you to shop and get your order first, and then pay for your purchase in 4 equal installments. All payments are interest-free, and your order will ship immediately. Customs & Duties 1. Customer is responsible for any customs/duties fees incurred. We won't list a lower total on the customs form to pay fewer customs/duties fees because this practice is super illegal.2. We are really into following international shipping requirements to ensure that your package reaches you safe and sound. Return & Exchange Policies 1. If you don't love your purchase for any reason, we are happy to process a return if you get that back to us within 30 days of receiving your order. 2. We even offer free returns for our U.S. customers!3. Only a few things are not eligible for a return, including clearance/discontinued items are not eligible, our "I Want It All" collections, as well as any items that have been significantly used.4. We do not offer exchanges, you're welcomed to place a new order whenever you're ready. Example 4: SkinnyMe Tea -- health & beauty store Founded in 2012, SkinnyMe Tea is an Australian-based company whose mission is to help people achieve their health and wellness goals. Gretta started the business from her home in Melbourne, combining her passion for tea and detoxing into a single product, creating the world's first "Teatox". The popular two-step program combines a Morning and Evening Cleanse products as well as Eating and Exercise tips to achieve the results you have been looking for. Shipping & Delivery Time and Costs 1. Orders are shipped the following business day. 2. Once your order has been shipped a shipping confirmation email will be sent. Tracking information is sent shortly after the shipping confirmation email, you will be provided a tracking link that can be used to track the status of your order.3. We currently are not shipping to Mexico, Portugal, Guatemala, South Africa, North Korea, Iran, Syria, Yemen & Afghanistan due to unreliable postal services. 4. We are currently unable to offer non-tracked free shipping to Canada due to unreliable postal services. Return & Exchange Policies For a change of mind: If you have simply changed your mind we do not provide refunds. Special consideration will be given in exceptional circumstances however you must be able to provide satisfactory proof of purchase. Further, the merchandise must be:- in saleable condition;- unused with all original packaging;- returned to us with any gift or bonus received with the merchandise (if applicable);- the following the e-books as we are not able to refund purchases (for change of mind) SkinnyMe Detox Program; SkinnyMe Bikini Body Program.*The exchange or refund is sought within 14 days of purchase. For customer guarantees:1. However, if you believe an item is faulty, or there is a major failure with an item, you may choose a refund or exchange. 2. If the failure is minor, we will replace the item within a reasonable time. 3. Moreover, SMT will require satisfactory proof of purchase before providing a remedy. Example 5: Master and Dynamic -- electronic accessories & gadgets store For all the audiophiles out there, Master and Dynamic are selling high-quality headphones. The products from this Shopify store are part of the $1 billion headphone market and rival Beats by Dre with their quality. Shipping & Delivery Time and Costs 1. We offer complimentary shipping via FedEx Ground. 2. Orders placed Mon-Fri by 1 pm EST are typically shipped the same day. 3. We will email you the tracking information for your shipment once your order leaves our warehouse. 4. If you would like your purchase shipped via second-day or overnight, please select this option during checkout. An additional fee will be added to your purchase total.5. For all orders containing monogrammed items, please allow 5-7 days additional ship time. All monogrammed items are final sale and cannot be returned or exchanged. Customs & Duties 1. You will be charged the quoted amount at the time of checkout. VAT and Duties are not charged to you upon delivery. Return & Exchange Policies1. For a wireless speaker, it may be returned within 30 days of purchase for a full refund. 2. All products purchased from our website, except for our wireless speaker, may be returned within 14 days of purchase for a full refund. 3. To initiate such a return please contact us at support@masterdynamic.com. Please include your product's serial number and full return shipping address in your message to us, and we will issue a returns authorization and send you a prepaid shipping label for return shipment in the original Master & Dynamic packaging. 4. To return the speaker, Master & Dynamic will provide specific packing instructions as well as new packaging should the original packaging no longer be available. 5. This returns policy is also valid for our accessories products, with the restriction that ear pads and cables purchased as accessories can only be returned if they have not been used. 6. Products purchased from one of our authorized resellers will follow the reseller's returns policy. Master & Dynamic does not accept returns or exchanges of Master & Dynamic products purchased from other retailers. 7. Furthermore, we do not accept returns or deliveries without a valid returns authorization from our customer service desk at support@masterdynamic.com. 8. Refund is paid within 5 business days of our receiving and approving your returned item. Refunds are in the form of original payment. We do not refund overnight shipping or gift wrapping charges. These stores vary in their successes but they are all great sources of inspiration for successful e-commerce. Most of these examples make thousands of dollars in sales each month, some have a reputation for really cool clients. Which of these stores did you enjoy the most? Which one of the stores inspired you the most to aim high with your own store? Resource From:https://www.oberlo.com/blog/shopify-stores Please do not hesitate to submit a ticket, write to our customer support (support@cjdropshipping.com), or consult an online agent in the chatroom if you have any questions. -
How to Manage Shopify Delivery Profiles on CJ?
To successfully sell products on Shopify, each product must be linked to a Delivery Profile, which defines how shipping fees are calculated and charged to customers. Without a Delivery Profile, products may appear as unavailable or unsellable on your store. Due to Shopify’s latest policy updates, CJ now supports centralized management of Delivery Profiles for Shopify stores. This helps simplify shipping configuration and reduces the risk of products becoming unavailable because a Delivery Profile was not properly linked. This guide explains how to enable CJ-managed Delivery Profiles, how to configure shipping rates, and how to ensure your products are correctly associated during listing. Overview: Why Delivery Profiles Matter After a product is published to Shopify, the CJ-created location must be associated with a Delivery Profile.A Delivery Profile can be understood as a shipping template that determines how much customers pay for shipping based on regions and rates. Previously: Delivery Profiles were created and managed directly in the Shopify admin Sellers had to manually link CJ locations to the correct Delivery Profile Now: CJ can manage Delivery Profiles on your behalf This provides a more consistent and error-free shipping setup, aligned with Shopify’s latest requirements Step 1: Store Delivery Profile Master Switch In the CJ system, you will find a Delivery Profile switch in the Shopify store list. Switch Rules Explained Stores created after Jan 19, 2026 (20:00 Beijing Time) The switch is enabled by default It cannot be turned off Delivery Profiles must be managed by CJ Tooltip message: According to Shopify's latest policy, newly authorized stores require the application to manage the Delivery Profile itself, and disabling it is not currently supported. Stores created before Jan 19, 2026 (20:00 Beijing Time) The switch can be enabled or disabled manually If the Switch Cannot Be Enabled If the switch is disabled and cannot be turned on: You need to reauthorize your Shopify store After reauthorization, CJ will gain permission to manage Delivery Profiles Tooltip message: You need to reauthorize the store to enable this switch. Please reauthorize. If the switch can be toggled freely, your store already has Delivery Profile management permission. Step 2: Managing Delivery Profiles After Enabling the Switch Once the master switch is enabled, CJ can maintain shipping configurations for your Shopify store. Step 2.1: Access Delivery Profile Management Go to:Action → Store Delivery Profiles Click Sync the latest Delivery profiles to fetch the most recent data from Shopify Delivery Profiles created directly in Shopify can be viewed but cannot be edited in CJ at this time Step 2.2: Add a New Delivery Profile Click Add Delivery Profile to create a new shipping configuration. Scenario 1: No Delivery Profile Linked to a CJ Location If the system detects that a CJ-created location is not linked to any Delivery Profile: A dialog will appear asking whether you want CJ to automatically create a free-shipping Delivery Profile If you click YES: CJ will generate a Delivery Profile for all store markets Shipping price will be set to 0 You will be asked to confirm After confirmation, the profile will be created and synced to Shopify automatically Scenario 2: Manual Delivery Profile Setup If you choose “No, I need to edit it myself”, you will enter the manual configuration page. You can configure: Profile Name Included Locations Must be CJ-created locations One location can only belong to one Delivery Profile Shipping Regions Select from all countries available in your store’s markets Regions can be grouped for easier management Click Next Step to continue. Step 2.3: Configure Shipping Rates The system will prompt: This location only supports flat-rate shipping at the moment (precise rate calculation will be supported in the future). Do you want to continue? Click Continue to proceed. On the configuration page: Enter a Custom Rate Name (visible to customers) Enter the Price Optional: Add weight-based conditions Weight unit: grams Weight ranges must not overlap If not enabled, the rate applies as a flat price After completing all required fields, click Confirm and Sync Platform.The Delivery Profile will be created and synced to your Shopify admin. Step 3: View CJ-Managed Delivery Profiles in Shopify You can verify the profiles created by CJ directly in Shopify: Shopify Admin → Settings → Shipping and delivery Here, you will see the Delivery Profiles maintained by CJ. Step 4: Linking Delivery Profiles When Listing Products Once the switch is enabled, associating products with a Delivery Profile becomes mandatory during listing. Single or Bulk Product Listing A Delivery Profile dropdown will appear on the product listing page If no Delivery Profile matches the CJ location: The dropdown will be empty A prompt will appear: No matching Delivery Profile found. Please add one in Store Delivery Profile Management. If a matching profile exists, it will be selected by default Template Listing When using listing templates: The system will check whether a Delivery Profile is bound to the template If not, the listing will fail with the error: The template lacks the Delivery Profile. Please edit the template to add it and try again. To fix this: Edit the template Bind a Delivery Profile Retry the listing Summary Enabling CJ-managed Delivery Profiles helps Shopify sellers: Stay compliant with Shopify’s latest shipping policies Reduce listing errors and prevent products from becoming unavailable Simplify shipping configuration across multiple markets By following the steps above, you can ensure your products are always sellable and that shipping fees are calculated correctly. If you need any help during the process, don’t hesitate to reach out to CJ online support. We’re here to assist you at any time. -
FAQs for Custom Packaging
Frequently Asked Questions (FAQs): 1. What if I choose the wrong warehouse for the package? Don't worry, you can contact your agent to change the warehouse of your package in our system. But please double-check the warehouse when you set the package order. 2. What if there isn't my preferred package in your system? You can contact your agent or the customized package agent and tell him or her about your preferred package. Then he or she will come to our supplier and check if there is the one you want. After that, your agent will confirm with you the price, MOQ, and other package details. If you like it, your agent will add it to our system. The following procedure will be the same as above. 3. Why is there a MOQ of some packages? We have the printing machine in our Chinese warehouse, but we can only print the simple logo on some specific packages, such as the zip bag, shipping bag, paper box, and so on. However, we can't print the logo on some materials, such as cloth bags, stickers. So we may need the factory's help. That's why they require the MOQ. Also, if you want to customize the size of your package, usually it may require a MOQ. 4. Will there be customized packages in Excel order or orders placed manually? Yes, as long as you have connected the package with the product in SKU List. 5. Can I combine orders or split orders if this order has a customized package? Yes, you can combine orders with customized packaging. 6. Is it possible to make one specific package only visible to me? Sure. You can tell your agent or our customized package agent or customer service to set the package in our system. 7. If the shipping cost has been increased a lot, can I choose to not use the package? Yes, you can click "Remove the Package" to move the package from the orders. 8. What if I forgot to connect the package when my orders are synced? You can go to Products > Store Products > Unconnect to connect the package. Back to "Store Orders- Imported Orders", click "Modify" product SKU, copy the SKU and paste again (Don't change anything) and then refresh the page. 9. How can I delete my package design? We don't support deleting your package design because it may cause some mistakes. But you can contact your agent to help remove it manually. 10. What's the processing time of custom packaging? It may depend on which kinds of customized packages you want. If you choose the packaging without design, it usually takes a short time from the supplier to our warehouse. If you choose the customized packaging that needs production from the factory, it may take longer because they need time to produce them. And it varies, about 5~20 days. If your customized packaging is printed in our own warehouse, it may take about 3~8 days to be stocked. Please note you may need to purchase the packaging inventory before you import your orders to CJ. 11. Why can't I pay for packages when I place an order? It will take some time to produce Custom packages. Then, packages will arrive at our warehouse. So you need to buy packages inventory before if you want to place orders with custom packages. See more information here. And you don't need to pay for it when you place orders. 12. What if I want to change the custom packaging? a. Connect the new packaging for the product in the order by Products-Connection or SKU List; b. In Imported Orders, click "Modify" the product; c. Copy and paste the SKU, then click "Confirm" and refresh. 13. I have my own supplier of packaging, can I send the packaging to your warehouse? Yes, you can. We may charge you some service fees depending on the value of your packaging. To get more details, please contact your agent or customer service. 14. How to bulk connect the packaging for products? a. Go to Products > Store Products/My Products; b. Select the products that you want to use the same packaging; c. Click "Packaging Connection." 15. How would the order be packaged when a customer orders accessories and apparel in the same order? In this case, you may need to connect different size package for accessories and apparel separately and choose "Applied to products" when connecting. If you choose "Applied to order", we will put the products in the same order into one custom packaging when it's enough to fill in. Click for more details about how the custom packaging is applied. Should you have any problems, please contact our agent for help. -
How do CJ Warehouses Fulfill Your Orders?
As a dropshipper, you may feel curious about how your orders will be processed in CJ’s warehouse. In this article, we will clarify the whole procedure that orders will experience in our warehouses. Here are the general steps of fulfilling orders in CJ’s warehouse: 1. Ensuring the inventory of the corresponding products and picking them out; 2. Inspecting the products; 3. Packing the products and measuring the gross weight; 4. Sorting; 5. Labeling and sending the parcels to the waiting area for carriers’ fetching. Detailed steps: 1. Ensuring stock. When receiving orders from our customers, there could be 2 scenarios: the products of the orders are in stock or out of stock. Scenario 1: In stock. In this case, we will go to our storage section to pick the products out. Since every product is well organized by category and stored on shelves, we just need to scan the bar codes of the specific order to know the exact locations of them, which is very effective and time-saving. Scenario 2: Out of stock. What if we find that the products are running out of stock in our warehouse? In this case, a purchasing list will be sent to our procurement staff stating what they need to purchase. According to the list, they will place an order with local manufacturers and wait for the goods to arrive at CJ’s warehouse. The following are the procedures that our warehouse will go through after the recipient of the parcels from our suppliers: a. Receiving goods from our suppliers: After 1-3 days (the actual time depends on how far the manufacturer is located), a bunch of packages will arrive at the recipient area in CJ’s warehouse. After confirming that the basic conditions of the parcels are good, our staff will give them bar codes and send them to the quality inspection department. b. Inspection: As part of our services, we will inspect every product before dispatching (We may charge a manual fee accordingly included in the total dropshipping fee). Through scanning the bar codes, our inspectors will check if the goods are correct by the detail of color, size, function, etc shown on our system. Then, they will inspect the products thoroughly according to the product descriptions. Usually, there will be 2 rounds of quality inspection in case the products are inferior. c. Weight measurement: After inspection, the products will be handed to the next process - weight measurement. By placing the products on a scale, we will know their gross weight. This step will help us estimate the shipping cost of the corresponding products more accurately. d. Stock in: After the products passed all the inspections, they can be stored on the shelves with other products. By scanning the bar codes on the products, we will know where they should be stored. Then we will go to find the right shelves and scan both bar codes on the products and the shelves to record that the products are stocked. 2. Products inspection After the products are picked out from the shelves, they would be sent for inspection. In this step, our inspectors will scan the bar codes on the products again to obtain all the order information and make sure the products are the correct ones. Then, our staff will print out the shipping labels and pack products inside by shipping bags. After pasting shipping labels on the parcels, the products would be sent to the next process--packing. 3. Packing As for different types of products, the packing method varies. We have packaging material such as plastic bags (usually for clothing and normal small items), cartons, etc. Regarding delicate products, we will add bubble film (column) or foam in case of damage during long-distance transportation. 4. Sorting out Before we sort the parcels, our staff will place them one by one on a scale and double-check the weight and size of the parcels. Moreover, our scale will automatically measure the parcel and compare the actual gross weight with the weight by which we charge the customers (tolerance of 50g is acceptable). Every parcel will go through this step, and then they will be placed in different baskets sorted by different logistic providers. 5. Labeling and sending to the waiting area The parcels in the baskets will then be placed in giant transport cartons. After that, we will put shipping labels that include the information of every parcel onto the giant carton. It will make sure that logistic providers won’t lose the boxes and have them safely passed every transit. Finally, the cartons will be conveyed to the waiting area for carriers’ fetching. Every day, a mountain of products are well packed in the waiting area, awaiting carriers to pick them up and ship them worldwide. Eventually, they arrive at their respective destinations and are received by the buyers. Note: All products shipped from CJ will undergo a quality inspection in our warehouse before shipment. For products purchased on CJ, we offer free quality check services. For service products and products shipped from other suppliers to CJ warehouse by clients, we have to charge quality inspection fees. That is just what CJ pursues: dropshipping from worldwide to worldwide and we continuously looking for more satisfaction from customers. Contact us

