GlobalProducts
English-USD
Register
Sign In
${item.title}
${item.title} ${item.afterBtn.text}
${item.text}
${item.title}
${item.afterBtn.text}
< Help Center

  • 1、Can your packages not show Chinese information, "Made in China", or "Ship from China'?

    There's only one way to avoid the Chinese information on the packages -- shipping from our overseas warehouses (US warehouses, Poland warehouse). Any packages shipped from China need to show origin place on custom labels during custom clearance.

  • 2、Can you ship products from your warehouse to Spain?

    Yes, we can ship to Spain and fulfill the dropshipping orders to Spain.

    If you are a dropshipper from Spain and not so familiar with CJ, We recently got reviewed by a YouTuber from Spain to talk about CJ and dropshipping together. You can watch this video for more information: What is CJDROPSHIPPING and why is it an ALTERNATIVE to ALIEXPRESS? 

  • 3、When will my private inventory be available?

    It depends on which warehouse you choose to stock and if the factory has enough inventory.

    For China warehouses, the average time is about 3-5 days.

    For overseas warehouses, the average time is about 20 days.

  • 4、What are the addresses of CJ warehouses?

    You can go to My CJ > Products > Service Products > Products and move your cursor to the icon of the warehouse to find the addresses. 

  • 5、What is the inventory level and how often do you replenish?

    You can find the inventory status on the product page. 

    Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. 

    In other words, sufficient CJ inventory means better time efficiency. 

  • 6、How can I customize packaging?

    The general process includes the steps listed below:

    1. Select packaging；

    2. Design the package;

    3. Package connection;

    4. Purchase the package; 

    5. Wait for the package to arrive at our warehouse;

    6. Add your product order into the cart and make payment. 

    Find more details: How to customize packaging.

  • 7、How can I add custom packaging to my product?

    1. Check the types of packaging;

    2. Choose the packaging you prefer and design by clicking the pencil icon on the packaging images;

    3. Start packaging connection in My CJ > Products > Connection/SKU List > Action > Packaging Connection;

    4. Purchase the packaging in My Custom Packaging;

    5. Wait for the packaging to arrive at our warehouse, and you could check the status in the Purchase List;

    6. Create the dropshipping orders.

    For more details, please check this tutorial.

  • 8、Can I add my logo to the products?

    Yes. You could put your own logo or your customers' logo on POD products. 

    MOQ is not required if POD products are processed in the CJ warehouse. 

    If it has to be printed by other suppliers, there will be a MOQ.

    To get online assistance, please talk to CJ agents.

  • 9、How can I customize packaging?

    The general process includes the steps listed below:

    1. Select packaging；

    2. Design the package;

    3. Package connection;

    4. Purchase the package; 

    5. Wait for the package to arrive at our warehouse;

    6. Add your product order into the cart and make payment. 

    Find more details: How to customize packaging.

1