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How to Set up Undelivered Order Email Notice?
This tutorial is going to guide you through how to set up automatic notification emails about undelivered orders to your customers and how to to create and manage application-specific passwords. If you have any uncertainties while using CJ, please don't hesitate to contact us online for prompt support. Introduction Outline: Ⅰ. For Gmail users; Ⅱ. For iCloud mail users; Ⅲ. For other mail users. Step-by-step Instructions: Ⅰ. For Gmail users. 1. Open Gmail on your PC; 2. Click Settings > See all settings on the top right; 3. Click the Forwarding and POP/IMAP tab. 4. Select Enable IMAP in the "IMAP Access" section; 5. Click Save Changes at the bottom of the page; 6. Gmail help center document: Check now; Click on this link to ensure that the '2-step verification' for your account is enabled. 7. Click on the link"Create and manage application-specific passwords" to get your "App-specific password"; 8. Enter a name that is easy to recognize and remember, such as CJDropshipping. After entering, click on "Create"; 9. Your app password will be generated. 10. Please enter or paste the "App Password" into the "App Specific Password" area on the CJ webpage. Ⅱ. For iCloud mail users. 1. Sign in to your Apple account; 2. Select App-specific passwords in the "Sign-in & Security" section; 3. Click"Generate an App-specific password"; 4. Enter a name that is easy to recognize and remember, such as CJDropshipping. After entering, click on "Create"; 5. Your App-specific password will be generated; 6. Please enter or paste the "App-specific Password" into the "App-specific Password" area on the CJ webpage. 7. Apple help center document: Check now Ⅲ. For other mail users. 1. Visit the official website of the email service provider and log in to your email account; 2. Find Help Center or Support Center; 3. Contact customer service support for a step-by-step email setting guidance. -
How to Connect Mercadolibre Stores to CJdropshipping?
This tutorial is going to walk you through the process of connecting a Mercadolibre store to CJdropshipping step-by-step. If you have any uncertainties while using CJ, please don't hesitate to contact us online for prompt support. Instruction Outline: 1. Go to Apps > Mercadolibre > Add Store to connect your Mercadolibre store to CJ; 2. Log into your Mercadolibre account to check your store type for authorization; 3. Jump back to CJ to check the authorization status; 4. Common Q&As about Mercadolibre store connection. Step-by-step Instructions: 1. Go to Apps > Mercadolibre to connect your Mercadolibre store to CJ: 2. Log into your Mercadolibre account to check your store type for authorization: 3. Jump back to CJ to check the authorization status: 4. Common Q&As about Mercadolibre store connection: Q1: Authorization Prompt: "Do you need help with your account?" How to resolve? A1: You are logging in with a MercadoLibre sub-account. You need to log in with the MercadoLibre main account to complete the authorization. Q2: There are multiple stores under my account. Why are some stores not displayed on CJ after successful authorization? A2: Check if your stores are in "Full" mode. Stores in "Full" mode are currently not supported and will be filtered out during authorization. Q3: MercadoLibre authorization error keeps prompting for username and email, and I can't log in. A3: Check your webpage address. If the link shows "global-selling.mercadolibre.com," it indicates a local store (registered with a local company account), which is not supported for authorization. Contact us if you have any doubts. -
New Feature Introduction for Mobile
This tutorial is going to introduce the new features of CJdropshipping. Meanwhile, please feel free to contact our online support if you have any uncertainties when exploring the new CJ dashboard. The new version is updated as follows: 1. Update on My CJ 2. New feature - "My Products" *After the new version is updated, you can no longer add products to "Wishlist", or "SKU List". Instead, your data record will be moved to "My Products";*You need to add the product to "My Products" FIRST if you want to collect the item and list it later (or list items in bulk)/connect packaging/import it to order Excel. 3. Update on Product Connection 4. Update on Cart 5. Update on the Order function 1) The old menu "Import, Cart-Orders, My Orders", is integrated into the "Store Orders" menu. 2) Purchase List, Wholesale Orders, Preorder Inventory Orders, and Deposit Inventory Orders has split to "My CJ" menu. —————————————————————————————————————— 1. Update on My CJ 2. New feature - "My Products" ● After the new version is updated, you can no longer add products to "Wishlist", "SKU List", or "Queue". Instead, your data record will be moved to "My Products"; ● You need to add the product to "My Products" FIRST if you want to collect the item and list it later (or list items in bulk)/connect packaging/import it to order Excel. 3. Update on Product Connection ● Old: My CJ > Connection ● Now: My CJ > Store Products 4. Update on Cart ● "One Piece Dropship" has been changed to "Sample" When you open the Cart, you can view the products you have added according to the added source (Sample\Wholesale\Preorder Inventory), and then submit the order. ● The "Cart-Orders" menu has been moved to "Store Orders-Orders Picking". After you add the orders to the Orders Picking, please go to "Orders Picking" to submit the order. 5. Update on Order function ● The old menu "Import, Cart-Orders, My Orders", integrated into the "Store Orders" menu. ● "One Piece Drop Orders" has been changed to "Sample Orders" ● Purchase List, Wholesale Orders, Preorder Inventory Orders and Deposit Inventory Orders has splited to "My CJ" menu. 5.1 Store Orders - Imported Orders ● The menu location has been changed. 5.2 Cart-Orders ● Old: Cart > Orders ● Now: My CJ > Store Orders > Orders Picking 5.3 Store Orders (Orders that have been generated) ● Old: My CJ > My Orders ● Now: My CJ > Store Orders 5.4 Store Orders - Invalid Orders ● Old: My CJ > Imported > Invalid Orders ● Now:My CJ > Store Orders > Invalid Orders 5.5 Store Orders -Trash ● Old: My CJ > Orders > Import Orders > Trash ● Now: My CJ > Order > Store Order > Trash 5.6 Preorder Inventory Orders ● Old: My CJ > Purchase List > Filter Order Type 'Preorder Inventory' ● Now: My CJ > Preorder Inventory Orders 5.7 Deposit Inventory Orders ● Old: My CJ > Purchase List > Filter Order Type 'Loan InVentory' ● Now: My CJ > Deposit Inventory Orders 5.8 One Piece Drop ship Orders (Sample Orders) The Order number starting with ZF. ● Old: MyCJ > Purchase List > Filter Order Type 'One Piece Dropship' ● Now: My CJ > Sample Orders 5.9 Wholesale Orders ● Old: My CJ > Purchase List > Filter Order Type 'Wholesale' ● Now: My CJ > Wholesale Orders The above are all the new CJ updates about. Please feel free to contact us if you encounter any problems while exploring the new dashboard. Your feedback will be very much appreciated as we’re always dedicated to helping every dropshipper by improving our services!- Talk to us in the Chatroom - Talk to us on WhatsApp -
How to Copy Orders on CJdropshipping?
Copy Order is available on CJdropshipping now! This function helps to duplicate dropshipping orders in one second with all the details to save your time from entering the information endlessly by yourself. This tutorial page is going to walk you through the whole steps to copy orders for fulfillment. Introduction Outline: 1. Go to Orders > Store Orders, find the order you need to copy > "..." under Action > click "Copy Order; (Optional: you can also find the "Copy Order" button by clicking on the order detail page.) 2. Read the Note > Confirm; 3. Go to Orders Picking > select the copied order > adjust the order details if you need to > Submit > finish the payment; 4. Check the status of the copied order. Step-by-Stey Introduction: 1. Go to Orders > Store Orders, find the order you need to copy > "..." under Action > click "Copy Order; (Optional: you can also find the "Copy Order" button by clicking on the order detail page.) 2. Read the Note > Confirm; Before the confirmation, please make sure you have read the note about copy order: *Available order status: "Dispatched", "Completed", "Closed". *The new order can be edited. *Copied information: a. Shipping address b. Warehouse: CN warehouse will be applied in case of the unavailability of the original one c. Shipping method: it will be left blank in case of the unavailability of the original one, so that you may alter it manually *Updated data will be applied regarding order amount, bundle information, connected packaging, and shipping cost. *As packaging products cannot be copied, you may manually connect packaging to place orders; Expired products cannot be copied. 3. Go to Orders Picking > select the copied order > adjust the order details if you need to > Submit > finish the payment; 4. Check the status of the copied order. - With any uncertainties about this tutorial, please feel free to contact our online support by: Chatroom WhatsApp -
How to log in Tiktok US Store by Super Browser?
1. Download and install Super Browser Download link:https://www.ziniao.com/download/ 2. Open the browser and switch the language into English 3. According to our provided account, click the enterprise login, enter the information and password 4. When log in, click start, then click open the account 5. Set up shipping& Add your first product These two steps can be done similarly by referring to the tutorial in following link: https://cjdropshipping.com/article-details/A-Guidance-to-TikTok--US-Connection With any uncertainties, please turn to our online agent. Grow your Business with TikTok ads Now -
How to Add CJ POD Button in Your Shopify Store?
In terms of the latest Shopify third-platform integration restrictions, the existing access to the POD design feature on CJ > Store Authorization > Shopify > Action page is going to be deactivated on Dec. 31st, 2023. To ensure Shopify POD sellers can list products and fulfill orders on CJ normally, we prepared a new way to help you add CJ pod block in the Shopify store directly. This instruction page is going to walk you through the whole steps to add the CJ Design app from your Shopify dashboard. Introduction Outline: 1. Delete the old CJ POD button in your Shopify store if you once turned on the POD option before Dec. 31st, 2023 (otherwise you don't have to); 2. Enter Shopify > Online Store > Themes and click "Customize"; 3. Find the layer under "Default product", click "Add Block" and search "CJ Design" to add it; 4. Edit the block design as you need; 5. Click "Save" and review your storefront. Step-by-Stey Introduction: 1. Delete the old CJ POD button in your Shopify store if you once turned on the POD option before Dec. 31st, 2023 (otherwise you don't have to); Click "Themes" under "Online Store" > Click "..." beside the "Customize" button and choose "Edit Code"; Search "theme.liquid" and click it > delete the code "{% include 'cjpod' %}" > Save the change. 2. Enter Shopify > Online Store > Themes, and click "Customize"; 3. Find the layer under "Default product", click "Add Block" and search "CJ Design" to add it; *Note: enter exactly as "CJ Design" to search for the block, the result will not be found if the space is missing; You can also drag on the layer bar to change where it is placed. 4. Edit the block design as you need; *Note: The button color is changeable, yet the pop-up window color is fixed. 5. Click "Save" and review in your storefront. * Note: if the block doesn't work, please try to place the CJ Design app under "Product Information" and try again. - With any uncertainties about this tutorial, please feel free to contact our online support by: Chatroom WhatsApp -
Skyrocket your US TikTok Shop with CJdropshipping
If you are a TikTok US Shop seller who is planning to make money online, this tutorial page is just for you! Grow your Business with TikTok ads Now We're thrilled to announce that the TikTok Shop US has finally landed on CJdropshipping and it's time to skyrocket your sales! So no more waiting, check out these tips that we have prepared for you to sail your TikTok Shop business to a brand new level! Before starting this journey, we would love to share a few tips that might help you in the long term: 1. According to TikTok Shop US's seller policy, only products stored in a US warehouse can be sold on TikTok Shop US. So, either stock up your own US warehouse with inventory or tap into CJ's massive selection of public inventory. 2. Connect your TikTok US shop to CJdropshipping will be as easy as 1-2-3 with everything seamlessly and automatically. Therefore just say bye to the frustrating Manual orders or Excel orders. 3. USPS+FOR TT-US and TikTok-US are the only shipping methods available for you on CJdropshipping. So make sure to select the appropriate shipping method to retain the late dispatch rate in your Shop's health at a low level and make the tracking number valid. -For the product you want to be fulfilled by CJ, please select USPS+FOR TT-US for the shipping method.-For the product you want to be fulfilled by TikTok, please select TikTok-US for the shipping method. For further details, here is also the ultimate tutorial for your reference, please kindly check and you are all set to go! https://www.cjdropshipping.com/article-details/A-Guidance-to-TikTok--US-Connection With any uncertainty, please reach our customer support for further info. Kick off your TikTok US Shop Project with CJ now! Sell Big on TikTok Shop with CJdropshipping All-in-one dropshipping solution provider: product supplies, global logistics, free sourcing, POD, video shooting, and other dropshipping-related services. -
How to Connect Etsy Shop with CJdropshipping by Shopify App?
To offer Etsy dropshippers a smoother fulfillment experience on CJdropshipping, this tutorial is going to share a new connection method to sync your products and orders to CJ by leveraging an Etsy-integration Shopify App. ♦ General instructions: 1. Connect a Shopify store with CJdropshipping; 2. Search and install the Etsy integration App from the Shopify App Store; 3. Authorize Etsy shop on Shopify App; 4. Check the instruction list of product & order connection; 5. Check the synced orders & products on CJdropshipping. ♦ Step-by-step instructions in detail: 1. Connect a Shopify store with CJdropshipping; There are two ways of Shopify Authorization: a. Install CJdropshipping App from Shopify APP; b. Go to Authorization > Shopify page and click "Add Store" on CJ. * For detailed Shopify authorization steps please follow this page: How to Connect Your Shopify Store to CJ? 2. Search and install the Etsy integration App from the Shopify App Store; a. Here we chose the Shopify App "Etsy Integration & Sync ‑ DPL" as an example. Search and install it from Shopify App Store; b. Confirm the installation; 3. Authorize Etsy shop on this Shopify App; a. Choose "Order & Inventory sync settings" and tick "Shopify Partial Fulfillment completes the order on Etsy", and follow the instructions to finish the detailed settings > click "Next"; b. Click "Connect your Etsy shop"; c. Log in your Etsy account to confirm the connection; d. Check the connection status; 4. Check the instruction list of product & order connection; a. Sync Shopify products to Etsy shop: Shopify Collections upload to Etsy; b. Sync Etsy products to Shopify: Send Etsy products to Shopify; c. Connect Etsy products with Shopify products: Complete Product Linking between Shopify and Etsy; d. Sync Etsy orders to Shopify; e. List products from CJ to Shopify; f. Sync and fulfill orders on CJ. * The tracking number can be synced to the Etsy shop automatically. * Only new orders created after store & product connection can be synced to CJ. * For detailed instructions on Etsy Integration & Sync ‑ DPL, please follow this support page: Etsy Integration & Sync; * For detailed instructions on CJdropshipping, please follow this support page: CJ Help Center. 5. Check the synced orders & products on CJdropshipping. With any uncertainties, please turn to our online agent. -
A Guidance to TikTok Shop US Connection
Good news to US dropshippers! CJdropshipping opens to TikTok Shop US now! To make sure more dropshippers who are planning to expand their online businesses with TikTok can enjoy our seamless one-piece dropshipping fulfillment service, CJ has now finished the integration with TikTok Shop US! This tutorial aims to walk you through how to make a connection between TikTok Shop US and CJ, and how to list products to your TikTok Shop US. Note: According to TikTok Shop US's guideline, only products in the US warehouse can be sold in TikTok US Shop, stores in violation will be deactivated by the TikTok platform. General Introduction Outline: 1. Click 'Add Store' in Apps 2. Select your account type - TikTok Shop US and click "Add Store" 3. Click "Next" and select "United States" to log in to your TikTok US account 4. Complete the authorization and check your store status 5. Inventory Sync Settings 6. List products in your TikTok Shop 7. Check the listed product status in Products > Listing Records 8. Check the listed product in your TikTok Shop US 9. Sync Store Orders 10. Pay for the order and sync tracking numbers Step-by-Stey Introduction: 1. Click 'Add Store' in Apps > TikTok Shop US 2. Select your account type - TikTok Shop US and click "Add Store" 3. Click "Next" and select "United States" to log in to your TikTok US account 4. Complete the authorization and check your store status 5. Inventory Sync Settings 6. List products to your TikTok Shop Select the shipping options & category, and edit the selling prices > click "List It Now"; 7. Check the listed product status in Products > Listed 8. Check the listed product on your TikTok Shop's product page including images, title, inventory, etc. Then you are ready to go! 9. Sync Store Orders Once you have sales in your store, just go to Orders> Store Orders> Sync Store Orders Choose your store> Time> Select the time of the order you want to sync The product you have connected will be in the Orders, otherwise will be in Invalid orders which you may need to connect first. 10. Pay for the order and sync tracking numbers For the product you want to be fulfilled by CJ please select USPS+FOR TT-US for the shipping method. For the product you want to be fulfilled by TikTok please select TikTok-US for the shipping method. Note: Only these two shipping methods are available for TikTok Shop US The tracking number will be synced to your shop after the product is dispatched from our US warehouse. With any uncertainties, please turn to our online agent. -
How to Set Inventory Sync on TikTok Shop?
In order to ship your orders successfully by CJdropshipping, it is necessary to set a few things up in your TikTok shop and sync inventory. This tutorial aims to show you detailed steps: 1. Warehouse settings: TikTok admin > My Account > Account Settings 2. Here's the Warehouse address that you could add: * Please note that the warehouse address should be added exactly as the information shown below. In the sync settings pop-up, you’ll see detailed info under each warehouse in the list (for example, US Cranbury Warehouse). 3. Set up a shipping template for each added warehouse: 4. Inventory Sync Settings: Store Authorization > TikTok-US > Inventory Sync Settings Connect Shop Warehouse Sync Settings: Choose the inventory type you want to sync: Choose the inventory you want to sync first. Check the User Agreement of CJ-TikTok Inventory Service carefully before you agree. Click Sync and Save Now and you are ready to start your big selling on TikTok Shop in the US! With any uncertainties, please turn to our customer support.

