Setting up default shipping methods can be timesaving as long as the shipping methods are supported in the destination countries. There are different categories to set the default shipping and the precedence.  In this article, we will introduce how to set up for: 1. Your store; 2. Your products. Below are the detailed instructions to set up default shipping methods. 1. For your store: Step 1: Go to Authorization > Store Logistics. Step 2: Click "Add Shipping Method". You can add 3 shipping methods at most. Step 3: Select the shipping method, applied countries and the priority, and save.   2. For products: Step 1: Go to Products > Store Products/My Productst > Shipping Method. Step 2: Click "Add Shipping Method" and select the shipping method, applied countries and priority. Then click "Save".   Regarding which default shipping method (for store, product or order) will be applied, you can set the precedence yourself in Profile > Default Shipping Method Settings.   Please do not hesitate to write to our customer support (support@cjdropshipping.com), or consult an online agent in the chatroom if you have any questions. 

Shopify is the most popular and compatible platform among CJ's cooperated platforms. However, you might feel confused when orders fail to be synced to CJ. What should be done to fix that? First of all, please note that an order from Shopify can only be synced to CJ when:  a. The order is "Paid" and "Unfulfilled". b. The order has a Shippping address (not a Billing address). c. The time frame that you filter is correct.     Here are the specific steps: 1. You could go to Orders > Store Orders> Imported>  Orders > click the button "Sync Store Orders" to sync orders manually.   If that doesn't work, you could refer to the reason written in the popup.   2. Check if the product is properly connected with CJ. If the orders are found in Imported > Invalid Orders on CJ, that means the products are not connected well with CJ. Solutions: a. Click Action > Connect.  Searched the products both in your store and CJ and make every needed variant in your store connect well with CJ.   b. If there's a product of your order that doesn't exist on our platform, you could post a sourcing request first.   After we successfully source it, you could go to Products > Store Products > Unconnected and add the automatic connection on CJ.   Then, select the orders in Invalid Orders > click "Batch Update to Orders" > find the orders in Imported > Orders. Finally, the orders could be paid and processed normally.   3. If the order still cannot be synced, you can: Place a manual order on CJ > upload the tracking number and mark the order in your Shopify store as fulfilled.    Important notes to ensure normal syncing: a. Please make sure that the product title, tag, price, or SKU don't exceed Shopify's limits. b. If you've added, deleted, or modified the product variant in your store, you would need to connect the product again by adding an automatic connection. c. If you've tried all the aforementioned methods and still fail to sync your store orders, please contact our agent for help.   With any doubts, you could also contact our agent for help.  

After you have authorized your store on CJ and connected your products with CJ's, you need to sync your orders manually. Here are two ways: 1. Sync from all stores.   a. Click Sync Store Ordes > choose All Stores > click Sync Now;   b. Check orders in the Orders or Invalid Orders.  2. Sync from a specific store.   a. Select the store and fill in the required information before clicking Sync Now;   b. Check orders in the Orders or Invalid Orders.    1. Sync stores orders from all stores. Click Sync Store Ordes > choose All Stores > click Sync Now. Please wait patiently for the syncing result. Then, you can check orders from your store in the Orders or Invalid Orders respectively.    2. Sync from a specific store. a. Select the store and set a time span before clicking Sync Now. Please note that the time span should be no more than 15 days and orders from Shopify stores can only be synced by Time. You can also choose Order Number and enter your store order number before syncing if the type of the store is not Shopify.    Please wait patiently for a syncing result. After that, you can check orders in the Orders or Invalid Orders respectively.  Note: 1. If you want to Auto-Sync your orders to CJ, there are two ways for you. a. Click Authorization > choose Shopify > click Auto-Sync(Order&Product Information).   b. Click Orders > click Sync Store Orders > choose Shopify > click Auto-Sync your store orders to CJ.   2. If the orders appear in the Invalid Orders module, you could refer to this tutorial for a solution.   Feel free to contact our online agents for help.

Many customers prefer to choose the US warehouse for fast shipping time. Here we have an instruction on how to list products from the US warehouse and pay for them. 1. Choose US warehouse on the homepage; 2. Select the product you prefer > Sample/Wholesale > Place an order.   Here are the specific steps:  1. Choose the US warehouse on the homepage. You will find the tending categories and can filter products by "Free Shipping" or sort by price or number of listing.   2. Select the product you prefer and go 'Sample'/ 'Wholesale' section to place an order.   Contact us if you have any questions. 

If you do not have a store or website connected with our platform, you can import orders via Excel files. Here are the general steps. 1. Log into your CJ account > Orders > Store Orders > Imported > Orders > Click "Import Orders" icon. 2. Click "Download" to download our template. 3. Fill in the order details. 4. Go back to Orders > Store Orders > Imported > Orders > Upload the edited Excel. 5. Import by your custom template.   Detailed steps: Log into your CJ account > Orders > Store Orders > Imported > Orders > Click "Import Orders" icon. Click "Download" to download our template.     Open the Excel File at the bottom and enter the necessary order information.   Go back to  Orders > Store Orders > Imported > Orders Upload the edited Excel.     You can also click "Go to custom template" to add a personal template.     Click to add a template.     The system will use the first row as the header.     Match CJ's fields with your template headers, enter a name, and save.     After entering the name and saving, a new template will be created.     When importing, select your new template to proceed.     Note 1:  a. Please do not remove/change the top row highlighted in green. b. Order Number = the order number from your store. c. As for products with variants, please make sure the variants are included in the SKU. For example: CJABCDEF12345-Red-XXL instead of CJABCDEF12345; or CJJD118270901AZ instead of CJJD1182709. d. As for products without variants, please make sure the "-default" is included behind the SKU number. For example: CJABCDEF12345-default.   Note 2: 1. Our POD products can also be imported via excel sheets. 2. You can enter the URL to upload the product image. File format can be converted here: SM.MS.       Note3: a. For orders shipping to the EU countries, you should fill in your tax number.   b. If you want to apply the CJ's IOSS, you should set it up in 'Edit Address' after uploading the Excel. Please be noted that you should set the IOSS options in your Profile before setting up.   Note 4: a. Before uploading excels, please make sure that the products have been added to your My Products. b. You can also create orders by searching for products.  c. Once imported successfully, orders can be found in Store Orders > Imported > Orders and you can click "Add to Orders Picking" to pay. d. You can click 'Importing Failed' to find out the reasons for the failure when importing completed.                                                                                                         If you have more doubts, you can contact us.  

CJ develops a feature that enables CJ customers to create orders on our platform with ease.  Here are the general steps. 1. Go to Store Orders > Imported > Orders > Click "Create orders" icon on the top right; 2. Select products in SKU List/All Products; 3. Fill in the shipping information; 4. Add to cart and pay.   Note: 1. If the selected products on the different warehouses (eg. China warehouse and US warehouse), then the system will divide them. Also, if you enter the shipping information for New Order 1, you can click the duplicate icon (Beside New Order 2) to copy it for New Order 2. 2. For orders shipping to EU countries, you need to set up IOSS option. For more about IOSS, please refer to this article.   Add to Orders Picking and pay. The order created will show up under "Store Orders > Imported > Orders". You just need to add it to the cart and pay as the normal steps.    Contact Us

Prior to starting an online business, you'd better get as well prepared as possible. CJ supports placing testing orders so that you can be familiar with our whole order fulfillment process. The general steps are: 1. Find your ideal product on the home page; 2. Click 'Buy Sample'; 3. Confirm the order information and pay; 4. Check the order status in Sample Orders.   For the orders shipping to the EU countries, you should also set up the IOSS option. For more about the IOSS option, please refer to this tutorial.   Check the order status in Sample Orders.   Contact Us

When you registered your CJ account, you may wonder how to sync orders automatically. Here are some directions for you to achieve that. After these steps, the CJ team will automatically handle the orders in your shop, ship for you, and sync the tracking numbers to your customers. Simple Directions: 1. Authorize stores: Authorization; 2. Connect products: a. Automatic connection; b. Sourcing request; c. Listing; 3. Confirm and Pay.   Detailed Directions: 1. Authorize your stores. Please sign in and go to Authorization > Add store and the store status should be activated when everything is well done. 2. There are three types of products that you can connect and order. a. The existing products in your store and CJ. When you want CJ to become your supplier, you need to go to Products > Store Products > Unconnected to connect your products with ours.    b. Products do not exist on CJ. If you didn't find the same product, you can post a sourcing request by clicking Service > Sourcing > Post Sourcing Request. There are two sourcing types: your store existing products and individual products by product links and images. You need to select one type and submit a request to us. c. Products do not exist in your store and CJ. If you wanna add some new products from CJ to your store, click the "List" button on the product page. PS: The total dropshipping cost of the product is equal to the product price plus its shipping cost.   3. Check the orders imported from your store in Orders > Store Orders > Imported >Orders. Then you can choose the orders to be fulfilled by CJ. Please note that you need to click "Sync Store Orders" to sync orders from your store to the CJ platform, during which you may import orders based on store names and times. After your customers made orders, all you need to do is to add the order to the cart and pay. CJ team will do all the rest for you. If you have any questions, don't hesitate to contact us. You're welcome to join our Facebook group for help.

Dropshipping out of AliExpress is your smart action when you plan to switch to 1688 or Taobao, for they are much cheaper. More importantly, both 1688 and Taobao are Chinese sites and they do not sell overseas. So, how can you get through this situation? ——Using CJ Chrome Extension The following parts of this article will include: 1. Installation; 2. Registration/Login; 3. Post sourcing request; 4. Check sourcing status.   1. Installation. There are two ways to install CJDropshipping Extension in Google Chrome: a) Install the extension from Google Web Store. b) Visit CJ and click "Source More > Go To 1688/Go To Taobao/Go To AliExpress." Then you will see a popup,  just proceed to install the extension as it requires.  2. Registration/Login. To enable the extension, you also need to sign in to the extension additionally by clicking its icon and then entering your CJ username and password. If you don't have one, please register here. 3. Post sourcing request. Click "Go To 1688/Taobao/AliExpress/eBay" to search the products. After finding an attractive item in 1688/Taobao/AliExpress/eBay, you can click the icon at the bottom right corner of this item to send us your sourcing request. We will get back to you with detailed information at your earliest convenience.  *Please learn about your sourcing request limits in Service > Sourcing.   4. Check sourcing status. After posting your sourcing request, you can either click  "Service > Sourcing" to view its status. A list of your sourcing requests with their status will be presented. You can filter by sourcing type or sourcing status. For successful sourcing, you can click "View Details" to see its thorough information and list it to your store.   To order or purchase products from 1688, Taobao or AliExpress, please post a sourcing request first and wait for our quotation. If you are satisfied with it, please list it to your store for order fulfillment or place a manual order with us.   Possible problem in using CJ Google Chrome Extension: You're not login. Please ensure that you have logged into your account.   Should you have any doubts about CJ or the extension, please feel free to contact our online support.

  Install CJ Google Chrome Extension for sourcing on 1688, Taobao & AliExpress. Install the extension: Google Chrome Extension Find the tutorial: How to Use CJ Google Chrome Extension for 1688, Taobao Dropshipping? Note: Please be make sure you are logged in when using the CJ extension.   Please do not hesitate to submit a ticket, write to our customer support (support@cjdropshipping.com), or consult an online agent in the chatroom if you have any questions.