CJ is always dedicated to providing better services to dropshippers worldwide, and we have kept expanding the ballpark of compatible platforms. You can list CJ's products to your store on the product page and have your orders synced & fulfilled by CJ if your store is from Shopify, eBay, WooCommerce, Shipstation, Etsy, ShopLazza, AllValue, Lazada, TikTok Shop, Nuvemshop, AliExpress, Shopee, Mercado, Temu, and WED2C.     Please find the listing tutorials below: Shopify: How to List CJ Products to your Shopify Store?   eBay: How to List Products to eBay? Why Listing to eBay Store Fails and What Should I Do?   WooCommerce: How to List CJ Products to your Woocommerce Store? The Common WooCommerce Store Issues and Solutions   Etsy: How to List CJ Products to Etsy? Regular Listing Failures in Etsy and Suggestions   ShopLazza: How to List CJ Products to Shoplazza?   AllValue: How to List CJ Products to AllValue?   Lazada: How to List CJ Products to Lazada?   TikTok: How to List CJ Products to TikTok?   Shopee: How to List CJ Products to Shopee?   Nuvemshop: How to List CJ Products to Nuvemshop?   AliExpress: How to List CJ Products to AliExpress?   Temu: How to Get Temu Permission Token for Products and Orders?   Mercado: How to Connect Mercadolibre Stores to CJdropshipping?   ShipStation: How to Connect ShipStation with CJ?   WED2C   Note: 1. If your store is not from any of the aforementioned platforms, you can list manually. 2. If you don't have any online store but have a fair amount of potential customers (For instance, followers on Instagram, friends on Facebook, and so forth.), you can still create orders manually or via Excel/CSV and CJ will handle sourcing and delivery for you.    Please do not hesitate to consult our agents in the chatroom for any further questions.

In order to have your orders fulfilled by CJ, connections must be established between products in your store and CJ.   Below is a brief introduction of 3 different types of connections between products in your store and CJ. 1. List: You can list existing products on CJ to your store directly. Note: A connection relationship would be created automatically. 2. Connect: You can connect products in your store to CJ if matched products can be found(Hopefully with lower prices). In this way, the same products can be delivered via shipping methods available on CJ. 3. Source: You can source products if there are no matched products to be connected to the ones in your store, or simply source new products before listing them to diversify your store collection.    1. List: If you plan to sell products using CJ's images and descriptions, you could use the function List. The process of listing a product includes: a. Find the product you want and click 'List'. b. Edit the necessary information and submit. (Find more details in the tutorial here.)   Then the product would appear in the selected store. You’ll be able to check the product in Products > Listed/Connection. When orders are placed for the listed products from your store, they can be synced to CJ and paid. Then we’ll be able to fulfill them for you. Note: If you want to list the products again after deleting them in your store, please remove the products in 'Listed' beforehand.    2. Connect a. You want CJ to provide products and services for the items you have already posted in your store. b. It is recommended that you check the connection of your previously listed item if you have modified information such as product title, SKU, description, and tags. You’ll need to reconnect to ensure connections are valid before relevant orders can be synced.  There are 3 steps to manually get items connected. a. Go to Products > Connection and click the button "Add Automatic Connection." b. Find the needed items respectively from your store and CJ. c. Connect them. （Find more details in the tutorial here.）   Note: Please make sure the product you searched from the CJ is the one you’d like us to send to the buyers, which means even if the one from CJ is different from the one in your store, our system can only recognize the product of our platform and send fulfill your order according to it. And the difference is liable to lead to mistakes.   3. If you cannot find your desired product on CJ, you can post a sourcing request. Your request will be handled in 1 working day before you can connect or list the product - if a matched product can be found.  Here are the steps: a. Go to My CJ > Sourcing > click the button 'Post Sourcing request'. b. Provide the necessary information and your note, then submit. (Find more details in the tutorial here.)   Please do not hesitate to submit a ticket, write to our customer support (support@cjdropshipping.com), or consult an online agent in the chatroom if you have any questions. 

It is widely held that product video is of significant importance when it comes to dropshipping, as demanding customers are increasingly giving more consideration before purchasing an item. As part of the criteria, a fine video on the product page can draw more attraction than the other way around, especially those of originality.   Realizing this, CJ has launched this brand-new feature in favor of like-minded dropshippers, so as to help them better promote their business empire. Bearing this in mind, this article aims to teach you how to list CJ's product videos to your store.   You can select a product, choose a free video, and list it to the tore. Note: For paid videos, you need to click on the “Pay to download” button before you can list it!         You may check the listing status and details in the Listing Records.     Likewise, product videos can be listed at the same time when you are listing the product.     Contact Us

Listing products to your store is the first step to starting your business after connecting your Shopify store with CJ. In this tutorial, we will walk you through the steps of listing a product to your Shopify store. General steps: 1. Find products on the CJ platform. You can browse our trending products or search by keyword. 2. Click "List" to import the product to your store; List It Now or Add the product to My Products and list it to store later! If you want to charge your customer extra tax fee, then tick "Charge Tax".  If there is no choice in the drop-down box, please click "Add New" to enter a new one. We recommend you enter your store name in the "Vendor" section.  Remember to select the shipping method and destination country for the estimated shipping cost.    3. Check the listed products in Store Products/Listing Records and in your store.  After the pop-up shows Listed Successfully, you can click "View it in store" to check it. Also, you can go to the Store Products/Listing Records section to check it on the CJ platform.    Note: In some cases, the listing may be unsuccessful, here we list some situations and solutions for your reference.   Reasons: 1. "Daily variant creation limit reached. Please try again later"/ "Daily listing amount exceeded. Please try again tomorrow." 2. Platform media publishing failed [f"image":["lmage URL is invalid"]]   Suggestions: 1. In this case, you can only list 1,000 variants per day as there already have more than 50, 000 variants in your store. Please try again after 24 hours. 2. Please contact your agent in the chatroom or submit tickets to sourcing team to modify the product image's URL.   Contact us if you have any doubts.

Listing products to your store is the first step to starting your business after connecting your Shopee store with CJ. In this tutorial, we will walk you through the steps of listing a product to your Shopee store. Here are general steps: 1. Find your ideal products; 2. Click 'List'; 3. Follow steps and list products.   With any uncertainties, please turn to our online agent.

Listing products to your store is the first step to starting your business after connecting your Lazada store with CJ. In this tutorial, we will walk you through the steps of listing a product to your Lazada store. Here are general steps: 1. Find your ideal products; 2. Click 'List'; 3. Follow steps and list products.   Please check your listing status in your Lazada admin.   With any uncertainties, please turn to our customer support.

Please find the process of listing products to your Woocommerce store below: 1. Authorize your Woocommerce store on CJ;   2. Choose one product and click List on the product page;   3. Edit the listing and pricing information, then click List it Now   .   3. You can find the product in the Listing Records modules.     Please feel free to consult our agents in our Chatroom for any suggestions regarding your experience in our system or services.  

Once your Temu US Local store is successfully authorized on CJ, you can start listing products from CJ to your store. This tutorial will walk you through the step-by-step process of listing products to your Temu US Local store.   Step-by-Step Instructions   1. Find a Product to List   You can browse popular products or use the search bar on CJ to find the item you want to list. If you don't find any, you can post a sourcing request for the specific item you want to sell.     2. List the product from CJ to Your Store   Once you’ve chosen your product, there are two ways to start listing:   2.1 On the product page, click “List”.     2.2 Go to My Products, select the product, and click “List”.   *Note: Temu Local currently does not support bulk listing or template listing. These features are coming soon!     3. Complete Product Information & Submit the Listing   After clicking “List,” you need to fill out the required product information before submitting.   3.1 Product Info Page   3.1.1 Product category, title, and attributes will be auto-filled. Please review and update any incorrect fields.     3.1.2 If you haven’t set a shipping template, go to your Temu Seller Center > My Account > Shipping Settings > Shipping Templates to configure it. After saving, click “Sync Temu Shipping Template" to update.     3.2 Variant Pricing Page   3.2.1 If variant images do not meet platform requirements, click Edit to adjust. CJ will automatically apply the correct cropping ratio. Click Confirm to apply changes.       3.2.2 Enter your selling price for each variant. The default currency is USD.     4. Submit Listing   Click “Submit” to publish your product. After successful submission, the listing will appear under Listing Records > Listed, and will also be visible in your Temu Seller Center under “Product List.”     5. Common Listing Errors & How to Fix Them   5.1 Product detail images do not meet platform requirements. Click to preview the image, then edit or delete it as needed.   5.2 Missing required fields. Look for warning icons (!) on the relevant page, navigate to the corresponding field, and complete the missing info.   5.3 Authorization expired. Please follow the re-authorization process before attempting to list products again.   Contact us for prompt online support.

CJ is now compatible with AliExpress and you can add products easily by listing products from CJ to your store directly.  Here are the steps:   You may check your listed products here.   Contact Us

This refund policy is to be used as a resource by dropshippers who work with CJdropshipping.com (“CJ”). For the latest version of the refund policy, please refer to this page: Refund, Resend and Returns Policy   ALL DISPUTES SHALL BE OPENED ON CJ. OTHERWISE, CJ WILL BLOCK YOUR ACCOUNT PERMANENTLY.   CJ offers a quicker dispute solution and will appreciate it a lot if you provide: a. Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please upload the video. b. Screenshot of the e-mail or dispute received including name, date and content. In other words, a customer has sent the complaint (Through PayPal Dispute or other Gateway, e-mail, etc.). c. The products need to be returned to CJ if our Dispute Team asks for a return in Disputes. Except for the important interpretation, CJ will make a refund, resend, or accept the return for any of the following cases:   1. Orders Delayed.   Orders are lacking tracking information, in transit, pending, expired 60 days after orders departed from CJ warehouse. Following countries and shipping methods may be different: a. For orders shipped to the USA, it will be counted 45 days after orders departed from CJ warehouse.   b. For Brazil, it is after 110 days counting from the date that order departed from CJ warehouse due to the strict customs clearance at Brazil.   c. For CJPacket Liquid Line to all counties, CJ will deal with your dispute for delayed orders after 100 days counting from the date that order departed from CJ warehouse.   d. For some special shipping methods, CJ cannot deal with your disputes. (See the following important interpretation)   Notes: Sometimes, the order had arrived at the nearest post office to the buyer and make it pending because of insufficient address, package unclaimed, no such number, etc. It will be much more convenient for clients to contact local post office or go to the post office for delivery.   Due to such conditions as national realities, phone numbers, and religious beliefs in Israel, packages will be normally delivered to self pick-up cabinets, which may lead to packages being long overdue. Therefore, it will be much more convenient for clients to contact the local post office or go to the post office for delivery.   Sometimes, local tracking numbers may show a sign for delivery, but the end customer claims that the package has not been received. In such cases, CJ will spare no effort to verify the real situation, which could be a long process (1-2 months), but there is no guarantee that of a positive result.   2. Orders not Received.   CJ will not deal with the refund or resend if the tracking information shows the order is delivered. a. If Your clients do not receive the package, a non-delivery certification issued by the local post office with an official seal is necessary.   b. Tracking information alert. The tracking information shows Alert, the reasons are listed as below: a) Incorrect/insufficient address. b) No such number. c) Unknown recipient. d) Refused. e) Do not pick up in time. f) No safe delivery location. g) Uncleared customs. h) Others. Notes: a. The local distributor will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for storage in 3-7 days. Meanwhile, Your clients need to pick up the package by themselves. Otherwise, the product will be returned to the sender, our logistics company. During the return, CJ takes no responsibility if products have been lost.   b. If the logistics company provides return service to China, CJ will put the products in your private inventory and will not refund them when we receive the returned items.   c. CJ cannot offer a refund or resend if you don’t process the undelivered orders or packages destroyed by logistics companies.   3. Products Damaged.   CJ offers a full refund or a replacement if packages arrived are badly damaged. CJ offers a partial refund or a replacement if packages arrived partially damaged (except thread, slightly wrinkled, small scratches etc.).   Notes: a. For fragile products, a refund is highly recommended. b. For damaged packing boxes, CJ cannot offer any refunds or other after-sale services due to the long-distant international delivery. c. For ordinary, electronic products, Your clients shall complain or open a dispute to you within 30 days after packages are delivered. d. For service products, CJ refunds you the cost of the product which is the price in China market. If you have CJ quality inspection service. Otherwise, CJ will not take any responsibility for them. (See the following important interpretation > Service products)   4. Incorrect or Missing Products.   CJ has a strict quality control process before products are dispatched. CJ will deal with incorrect or missing products as follows: a. For incorrect products, CJ offers a full refund or replacement.   b. For products with wrong color, size which doesn't affect product function, etc., CJ offers a refund or resend if you provide a screenshot of your clients' complaint including name, content and date.   c. For parts missing which doesn’t affect product function, CJ may refund partially or resend the missing part; for parts missing which affect product function, CJ will resend the product only.   d. For accessories, CJ will resend the accessories.   Notes: For size problem, CJ will appreciate it a lot if you can measure the product according to the correct measurement method and provide us the photo of measurement. Then, our dispute team will deal with your disputes quickly.   5. Orders Cancellation.   For orders cancellation, CJ offers a full refund before products are processed by warehouses. a. After payment, POD orders cannot be canceled as it is customized.   b. After payment, preorder inventory orders cannot be canceled as it is special products and only available for you.   c. After payment, video and photo orders cannot be canceled as CJ has planned and prepared for you after payment.     Important Interpretation   1. Deadline of Opening Dispute.   You cannot open a dispute if the order status is closed. Your dispute cannot be resolved when tracking information from a third party is untraceable.   2. Force Majeure.   CJ takes no responsibility for any product damaged or shipping delay caused by the act of god, including but not limited: epidemic situation, international situation, strike, war, earthquake, flood, virus, storm, heavy snow, customs inspection. However, CJ will notify you by CJ Chat, Skype, Email, Line, WhatsApp etc.   3. Shipping Method Limits.   Some shipping methods are not trackable when orders arrived at all Countries, States, or Cities. CJ lists those shipping methods in advance and will not accept any disputes when you choose those shipping methods to all countries, including: PostNL、Electric PostNL、CJPacket Eub、CJPacket Postal Route、CJPacket Postal、CJPacket Railway Economy.   Notes: When choosing certain shipping methods, the remote addresses will be charged additional cost.   4. Destination Limits.   Due to limited international transportation, CJ will not accept any disputes when your orders are shipped to the following countries: Brunei, Cambodia, Laos, Vietnam, Andorra, Guernsey, Gibraltar, Greenland, Canary Islands, Iceland, Jersey, Liechtenstein, Monaco, San Marino, Vatican, Bahrain, Kuwait, Afghanistan, Antigua, Anguilla, Albania, Armenia, Angola, Argentina, American Samoa, Aruba, Azerbaijan, Bosnia and Herzegovina, Barbados Bangladesh, Burkina Faso, Burundi, Benin, Bermuda, Bolivia, Bahamas, Bhutan, Botswana, Belarus, Belize, Democratic Republic of the Congo, Central African Republic, Congo, Cote d'Ivoire, Cook Islands, Cameroon, Costa Rica, Cuba, Cape Verde, Djibouti, Dominica, Dominican Republic, Algeria, Ecuador, Eritrea, Ethiopia, Fiji Islands, Falkland Islands, Micronesia, Faroe Islands, Gabon, Grenada, Georgia, French Guiana, Ghana, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Guatemala, Guam, Guinea Bissau, Guyana, Honduras, Haiti, Iraq, Iran, Jamaica, Jordan, Kenya, Kyrgyzstan, Kiribati, Comoros, Saint Kitts, North Korea Kosovo, Cayman Islands, Kazakhstan, Lebanon, Saint Lucia, Sri Lanka, Liberia, Lesotho, Libya, Morocco, Moldova, Montenegro, Madagascar, Marshall Islands, Republic of North Macedonia, Mali, Myanmar, Mongolia, Saipan, Martinique, Mauritania, Montserrat, Mauritius, Maldives, Malawi, Mozambique, Namibia New Caledonia, Niger, Nigeria, Nicaragua, Nepal, Nauru, Niue, Oman, Panama, Peru, Tahiti, Papua New Guinea, Pakistan, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Rwanda, Solomon Islands, Seychelles, Sudan, St. Helena, Sierra Leone, Senegal, Somalia, Suriname, Republic of South Sudan  Sao Tome and Principe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Tajikistan, Timor Leste, Turkmenistan, Tunisia, Tonga, Trinidad and Tobago, Tuvalu, Tanzania, Ukraine, Uganda, Uruguay, Uzbekistan, Saint Vincent Island, Venezuela, British Virgin Islands, United States Virgin Islands, Vanuatu Samoa, Bernel, Curacao, Saint Eustacius, Saint Martin, Nevis, Somaliland, Saint Bafulimi, Yemen, Mayotte Island, Zambia, and Zimbabwe.     5. Return.   Products can be returned to CJ China warehouses only. But we do not suggest returning products to our warehouses, because the international shipping cost is high and it takes at least 3 months to arrive at CJ China Warehouse. Most of them will be lost during the return. Also, most of the returned products will be damaged on the way.   a. If you indeed want your buyer to return the products, please follow these steps: How to return products to CJ warehouse.   b. Please return products within 30 days after receiving products.     6. Service Products.   Service products apply to the following interpretation. a. Any disputes arising from products damaged or shipping delayed, CJ may not refund the product cost.   b. Any disputes arising from bad quality, CJ may not accept as the supplier is not CJ.   c. For service products without CJ's quality checking inspection, CJ may not accept the disputes.     7. Unacceptable Disputes.   CJ shall not accept any unreasonable disputes, including but not limited to: a. The buyer does not like it.   b. The product description is not real.   c. Products smell unusual.   d. The buyer ordered the wrong items or SKU.   e. The shipping address was provided incorrectly.   f. Product difference was negotiated in advance.   g. Tracking information deleted by logistics companies or local post offices.   h. In some cases, packages returned/discarded/detained due to the consignee’s failure to comply with the work of customs clearance in line with the foreign trade policies of certain countries.     CJ always try to offer the best service. If you have any other questions, please feel free to contact us .